Who WeAre / B&T Values Statement

At Baker & Taylor, we are passionate about changing the world through literacy. We believe that education, access to content, and the freedom to explore are essential. We are dedicated to supporting our library partners across the world who tirelessly provide resources to foster the imagination of future generations and improve outcomes in their communities. Librarians are our heroes and championing and supporting their work is our purpose.

Baker & Taylor is committed to embracing diversity, equity, and inclusion to create an environment that both celebrates and evolves through the unique experiences and contributions of all team members.

Who You Are

§ You are able to work efficiently independently and are a strong team player.

§ You are computer savvy with proven ability to deliver high-quality work in a fast-paced environment.

§ You are detailed oriented and able to manage multiple priorities concurrently.

§ Build and maintain professional relationships with both internal and external partners

What You’ll Do/ A Day in The Life Typically Includes

This position will prepare bids, proposals, quotes, and contracts within an assigned territory. Maintain customer account coding to ensure compliance with accepted proposals. Communicate with customers to provide discount and pricing information and answer associated questions. Special processing services projects as assigned by the Pricing Services Manager or the Senior Pricing Analyst.

Essential Duties and Responsibilities (The following statements describe the general nature of work being performed in this job. They are not intended to be an exhaustive list of all duties. Additional responsibilities may be assigned by management):

• Maintain independently an assigned territory for bids, proposals, contract and pricing administration including preparing bid background, analysis, statistics, pricing options and proposals.
• Develop understanding of Baker & Taylor products and services and library workflows to facilitate building responses to library bid requests. Accurately and professionally describe B&T’s response to each library’s requirements in written proposals.
• Maintain ongoing relationships with institutional city, county and state government purchasing offices for contract correspondence and administration within the assigned territory.
• Design and complete special contract, pricing and audit projects as assigned by the Pricing Services Director.
• Troubleshoot day-to-day pricing and contract issues with sales management and other internal Baker & Taylor departments. Share results with the rest of the group and make recommendations for improvements.

Work Environment

• Hybrid

Required Skills & Experience

• Bachelor’s degree (B.A) from four-year college or technical school; or one to two years related experience and/or training, or equivalent combination of education and experience.
• Excellent PC skills including word processing and spreadsheets.
• Knowledge of B&T systems including SOP, Title Source, UpShot, etc.
• Ability to generate and interpret reports using Splash.
• Excellent organizational skills. Must have the ability to multi-task and meet demanding deadlines.
• Excellent communication skills, both verbal and written

Physical Demands

While performing the duties of this job, the employee is frequently required to sit; use hands and fingers to use computer equipment; talk and hear; and lift/move up to 50 lbs. The employee is occasionally required to stand and walk. Specific vision requirements include close vision in order to view PC/CRT and read written documents.

Benefits

§ Participation in company health (medical, dental) insurance plans on the 1st of the month following your hire date.

§ Company short-term and long-term disability benefits

§ Flexible PTO - In recognition of the professional environment in which we work, you will immediately be eligible to participate in the Company's pilot Flex PTO program.

§ Under the Flex PTO program, you may use Flex PTO each year for PTO, illness or other personal time provided good standing and subject to business needs.

§ There are no predefined number of Flex PTO days, nor do you earn or accrue paid time off under the Program.

§ Career development and advancement opportunities

§ Climate controlled facility

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• managing customer bid/RFP process: 3 years (Required)

Work Location: Hybrid remote in Charlotte, NC 28217

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