Splunk ITSI Subject Matter Expert Job at Blue Water Thinking
About Blue Water Thinking
Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals.
Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.
Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs.
Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners.
Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible.
Job Description
As a Splunk ITSI SME Systems Engineer on our team, you have the chance to implement best in class engineering strategies to support a large distributed clustered Dynatrace and Splunk environment consisting of Search Heads, Indexers, Forwarders, Splunk Enterprise Security (ES) app spanning security, performance, engineering, and operational roles. Be the engineering voice in helping recognize and onboard new data sources into Dynatrace and Splunk along with other monitoring tools, analyze the data for anomalies and trends, and building dashboards highlighting the key trends of the data. Analyze solutions for profiling, monitoring, reporting, and testing on the platform. Monitor the responsiveness and availability of critical websites and web applications from the end-user perspective. Manage application availability, performance, and proactively find performance bottlenecks. Enable integration of Splunk Core, Splunk ITSI and Dynatrace development of the single pane of glass dashboard, including integration with ServiceNow ITSM. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.
Must Have:
- 4+ years of experience in a Splunk ITSI engineering role supporting SOC or NOC environments
- 3+ years of experience with business and IT Service monitoring, intelligent incident management and machine learning and predictive analytics
- Experience with Dynatrace or AppD and in data engineering with Splunk ITSI for both ingestion and extraction
- Experience with maintaining Splunk and Dynatrace and its underlying infrastructure
- Experience with Windows and Linux Operating systems, services, daemons, containers, and VMs
- Experience with troubleshooting and identifying root cause issues
- Experience in service tree mapping
- Experience in creating and maintaining TA's (technology add on) and UF (Universal Forwarders)
- Experience in alerting Service Now
- Ability to work cross-functionally with application teams to modernize applications where appropriate
- Ability to support cloud integration efforts with Splunk and Dynatrace
Nice If You Have:
- Experience working with Agile or Scrum
Eligibility:
- Must be currently authorized to work in the United States on a full-time basis
- Must be able to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
Salary Range:
$95,000 - $110,000
Our Commitment to Diversity
Blue Water Thinking, LLC (BWT) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, genetic information, or any other protected status.
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