Mental and Behavioral Health Program Assistant (Scheduling Assistant)

Full-time; 32-40 hr/week

Monday-Friday; 9-6pm

Hiring Range; $16.79-$18.30/hr, depending upon experience

Position Summary

The Program Assistant will be responsible for coordinating services for the Behavioral Mental Health Services. This will include scheduling and administrative support for therapy staff.

Ariel Clinical Services Mission

To provide safe, nurturing, and supportive environments for our clients so that they may have the opportunities to develop their strengths, maximize their potentials and fully participate in society.

Benefits

Medical

Dental

Vision

Group Life and AD&D

Life Insurance

Health Savings Account

Flexible Spending Account

Thrive Pass

Trail Head Clinics

403b

Aflac

Legal Shield

EAP

CCU Discounts

HUD Discount site

Wellness Program

Essential Duties and Responsibilities

1. Assist in facilitating group activities, as needed.

2. Provides responsible and customer-focused care.

3. Assists with reception duties including fielding calls, greeting clients, and performing other clerical duties as assigned.

4. Assists with scheduling treatment appointments and ensuring completion of intake paperwork.

5. Assist participants with community resources, including accessing transportation resources and providing help with various system’s navigation.

6. Communicate effectively and efficiently with other team members, supervisors, and coordinators.

7. Assist with quality assurance measures for participants, including auditing of files.

8. Maintain confidentiality of information regarding, patients and families.

9. Represent Ariel in a positive and professional manner.

Additional Duties and Responsibilities

1. Must work closely with other Ariel Programs and offices.

2. Performs other duties as assigned.

Requirements

Required Knowledge, Skills, and Abilities

1. Skilled in maintaining a high level of confidentiality in all areas related to working at Ariel.

2. Ability to demonstrate regular attendance and work outside of traditional office hours and settings including evenings as necessary to meet the needs of the agency and individuals served.

3. Ability to provide excellent customer service and meet professional standards of work performed.

4. Knowledge of rules and regulations related to the program.

5. The ability to read, speak and write in English.

6. The ability to effectively communicate verbally, electronically, and in written format in both individual and group settings.

7. Ability to be flexible, and able to change direction rapidly, with a positive and respectful attitude.

8. Knowledge of basic computer functions and technology including Excel.

9. Skilled in critical thinking and use of sound judgment to arrive at a positive outcome.

Education and Experience

Required:

• A High School diploma or equivalent.

• Minimum age of 21.

Preferred:

• Minimum of 1 year of demonstrated success in working with children and families.

• A minimum of 60 credit hours of college level education.

Certifications/Licenses

Required:

• Valid Regular Driver’s License, with acceptable driving record.

Physical Demands

1. This position requires that the incumbent be capable of bending, sitting, stretching, and/or reaching regularly for periods up to 2 hours without a break.

2. This position requires that the incumbent have adequate hand and finger dexterity to properly perform the functions of the position.

3. This position requires occasionally lifting 10 pounds.

4. This position requires the ability to hear, see, smell, and distinguish temperature, at a level which is adequate to ensure client and staff health and safety. Adaptive devices are acceptable.

Required Background Checks & Documentation

1. Central Registry for child abuse

2. Colorado Adult Protective Services (CAPS)

3. Criminal Background Investigation (CBI)

4. CBI Sex Offender Background Check

5. National Sex Offender Background Check

6. Federal Background Investigation (FBI) in CO > 2yrs

7. Reference check

8. Valid Driver’s License

9. I-9 Documentation

10. Office of Inspector General

Job Type: Full-time

Pay: $16.79 - $18.30 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance
• Wellness program

Schedule:

• Monday to Friday

License/Certification:

• Driver's License (Required)

Work Location: In person

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