Access Services is hiring a team of Overnight Crisis Hotline Workers to join our Montgomery County Mobile Crisis team, with an office based out of Plymouth Meeting, PA.

Montgomery County Mobile Crisis offers 24/7 support to people of all ages in difficult times. Individuals in crisis can speak with a counselor regarding mental health, addiction, trauma, etc., either by phone/video or in-person in their homes or communities.

As an Overnight Crisis Hotline Worker, you will have the opportunity to provide meaningful counseling, help individuals in need to develop coping strategies, and facilitate linkage to other agencies or community resources that can be of assistance to our clients.

Crisis intervention work is excellent, diversified experience for those looking to pursue a career in social services. You will meet people from all walks of life and have a chance to make a real impact in critical moments.

Visit our website to see videos of our Crisis Workers describing their job: Mobile Crisis - Access Services

and learn more on Facebook: https://www.facebook.com/MobileCrisisSupport/

Work Schedule:

• Full Time, 4 day work week
• Hours: 10pm-8am (overnight shift)
• Schedules vary from week to week, with monthly schedules provided 2-3 weeks in advance

Requirements

Key Responsibilities:

• Provide immediate access to “hands-on” crisis support through phone counseling and mobile in-person crisis intervention
• Provide rapid and effective assessment, support, hospitalization (when necessary), linkage to community resources, crisis prevention planning, and follow up
• Develop and write action plans in a timely manner with clear and measurable outcomes
• Participate in assertive outreach to individuals identified to be high users of crisis services
• Complete progress notes and required documentation in a timely manner for each individual served

Qualifications:

• Bachelor’s degree in a related field such as psychology, social work, etc. (preferred), with one year of training and/or expereince in crisis intervention with adults, children, and families

OR

• Associate's degree in a related field, plus two years of directly relevant work experience

• Valid driver’s license with 2+ years of driving experience, reliable vehicle, and adequate car insurance (required)
• No Driver’s License suspensions in the last 48 months

Benefits

Compensation:

• Starting rate of $19.24/hourly for candidates with bachelor's degrees
• Starting rate of $20.20/hourly for candidates with master's degrees
• Rates are negotiable based on experience in the field

Benefits:

• Paid Time Off (20 days – Vacation & Sick, 9- Public Holidays)
• Health Care Plan (Medical, Dental & Vision)
• 401K Employer match program
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long-Term Disability
• Tuition Reimbursement, and Student Loan Aid
• Professional Learning & Development
• Employee Assistance Program
• Referral Bonuses (up to $750 per referral)

Access Services is an Equal Opportunity Employer.

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