Harbour Dental Care is a practice that EMPOWERS CONFIDENCE by removing barriers to provide PREMIERE EXPERIENCES! Harbour Dental Care is a locally owned PRIVATE practice with 3 locations.

Are you someone who is passionate about supporting, guiding and motivating others while remaining humbly confident and growth oriented personally and professionally? Are you a forward thinker that radiates positive energy that influences and inspires others towards a common goal and vision of overall team success? Are you adaptable and can demonstrate initiative, dependability and promptness?

If so, don't let this opportunity pass by! YOU may be the leader, the Office Manager, that Harbour Dental Care is looking for at our St. Johns location!

The role and responsibilities will include but not limited to:

• Support and deliver the Harbour Dental Care vision and core values, encourage and foster our team culture and mission.
• Lead the practice operations, KPIs, provider relationships, and financial goals of the practice through the development of a high-performance practice team
• Use company resources and tools to support the providers in the practice, grow the revenue, manage provider hours, and deliver the budget/plan financial outcome
• Execute company initiatives on desired timeline and complete all reporting required by the company
• Interact with company leadership to grow, support and direct the business.
• Interact with the leadership team to improve the patient experience, patient engagement, revenue cycle management process
• Provide high level customer service to the patients and ensure the premier Harbour Dental Care patient experience.
• Provide continual guidance and coaching for the team by focusing on personal and professional growth and improvement.
• Participate in all meetings, calls and huddles
• Manage OSHA binder and emergency/safety protocols

Qualifications:

• Prefer 5+ years of relevant dental experience working in revenue cycle and billing
• Experienced in dental terminology and confident with current dental billing and coding guidelines
• Excellent interpersonal skills, verbal and written communication skills
• Well developed analytical and problem solving abilities
• High degree of initiative and accountability. A Self-starter with ability to accept direction, yet work independently
• Proven organizational skills, able to engage in a variety of tasks simultaneously and produce high quality results while meeting deadlines
• Possess critical thinking, logic and reasoning skills

We strive to:

• Help guide our patients through the pathway to health to achieve the highest level of health possible
• Treat the patient’s needs with the highest level of care, skill and comfort
• Change, grow and evolve with our profession and society
• Maintain a safe and healthy environment for our patients and ourselves
• Openly and honestly share our ideas, opinions and feelings so we can be sure to keep the channels of communication open, and to maintain team health
• Check out our website (https://harbourdental.care/join-the-team/) and our Facebook page (https://www.facebook.com/HarbourDentalJax) to see how our culture and team health is important to us! We love having FUN!

We take care of our team!

• 401k (2% matching)
• Dental Benefits
• Medical benifits
• Supplemental insurance options through Aflac
• Holiday pay
• Paid time off
• Uniforms provided
• Harbour Dental team building events
• Opportunities for growth

We strongly believe in giving back to our community. Here are a few foundations we are actively involved in supporting:

• Florida MOM (Mission of Mercy)
• Mission House
• Dental Lifeline
• Sponsored by Grace and Grounds by Grace
• K9 for Warriors
• Her Song
• High Five for Hope
• Pancreatic Cancer Action Network

Job Type: Full-time

Pay: $52,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Saint Johns, FL 32259: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Denticon: 1 year (Preferred)
• Dental Management: 2 years (Required)

Work Location: One location

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