Company: Protos Security - ControlByNet

Title: Remote Monitoring Specialist

Location: Norcross, GA (On-site)

THE COMPANY

Security Services Holdings LLC and its subsidiaries (the “Company”) provide technology-enabled end-to-end security guard management services across the United States, Canada, and Puerto Rico. The Company, headquartered in Norwalk, CT, has offices in New York, NY, Daleville, VA, Katy, TX, and Norcross, GA, and is a leader in the security service sector. Superior management processes combined with the security guard industry’s best technology ensure better service and measurable cost savings. Security Services Holding’s subsidiary, Protos Security (“Protos”), is the largest technology-enabled Security Officer Management company in the U.S.

THE POSITION

Position Overview and Responsibilities

ControlByNet has an immediate need for Remote Monitoring Specialists to join their rapidly growing team. This position is on-site in Norcross, GA and operating hours are from 11:00pm – 9:30am. 7 days a week. Full-time and Part-time positions are available.

Essential Duties

• Monitor live streaming of surveillance cameras for suspicious activity
• Identify patterns and abnormalities
• Respond to camera alerts per established protocols
• Alert local authorities and/or organizations for critical incidents
• Review archived camera footage
• Provide excellent customer service
• Other duties as assigned

Education, Skills, and Experience

• High School Diploma or equivalent required
• Proficient computer skills and ability to learn new software
• Positive, professional demeanor
• Must be detail oriented, focused, and reliable
• Ability to multi-task while still meeting service expectations
• Previous experience in security or remote monitoring a plus

Position Type Full-time, Part-time, Hourly, Non-Exempt

Function CCTV, Camera Systems, Access Control, Remote Guarding

Compensation $18.00 hourly starting pay depending on experience. The Company offers a competitive benefits package including medical, dental, vision, disability, 401(k), PTO, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit for prolonged periods of time working on a computer and talk or hear. The employee is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Protos Security is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status and are encouraged to apply.