Medical Practice Patient Representative - (Clerical Assistant) - Norwalk Primary Care Job at Nuvance Health
Effective 9/24/2021: $500 Sign On Bonus
Title: Medical Practice Patient Representative (Clerical Assistant) - NHMP Norwalk Primary Care - Full Time, 40 hours per week, 8 hour shifts between 7:45am - 5:00pm, Monday - Friday.
Summary:
This position will serve as the central access point for scheduling to the primary care medical practices in the Norwalk Area. Responds to incoming correspondence from patients, caregivers, healthcare workers, and beyond, in accordance with patient privacy and safety standards, with the primary goal of scheduling office visits and handling related inquiries.
Responsibilities:
1. Answer incoming phone calls (or other communication channels) for Primary Care appointment scheduling, canceling, rescheduling, patient registration and documentation.
2. Performs reception of customers and communicates pleasantly and effectively.
3. Identify patient/customer needs, clarify information, research issues, and provide solutions for Primary Care scheduling at first contact.
4. Registers, verifies and schedules patient appointments, testing, and referrals.
5. Follows call processing guidelines and information with a high level of accuracy.
6. Processes record requests, including the copying, billing, charging and recording.
7. Collects co-pays and reconciles moneys for deposit.
8. Obtains and coordinates record retrieval for new and established patients.
9. Completes audits as assigned.
10. Performs intake and processing of medical records and other documentation and correspondence via eFax.
11. Performs other duties as assigned.
Required:
High School Diploma / GED
1 year customer service
Excellent Communication •
Preferred: 1+ years of healthcare experience
Strong interpersonal, organizational and time management skills.
Ability to work collaboratively and independently.
Demonstrates initiative and continually strives to enhance the credibility of the practice
Seeks guidance and direction appropriately.
Ability to multi-task, prioritize effectively and exhibit composure in a fast-paced environment.
Grade: S3
Salary Range:
$15.3000 - $28.2200 Hourly
EOE, including disability/vets.
Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Title: Medical Practice Patient Representative (Clerical Assistant) - NHMP Norwalk Primary Care - Full Time, 40 hours per week, 8 hour shifts between 7:45am - 5:00pm, Monday - Friday.
Summary:
This position will serve as the central access point for scheduling to the primary care medical practices in the Norwalk Area. Responds to incoming correspondence from patients, caregivers, healthcare workers, and beyond, in accordance with patient privacy and safety standards, with the primary goal of scheduling office visits and handling related inquiries.
Responsibilities:
1. Answer incoming phone calls (or other communication channels) for Primary Care appointment scheduling, canceling, rescheduling, patient registration and documentation.
2. Performs reception of customers and communicates pleasantly and effectively.
3. Identify patient/customer needs, clarify information, research issues, and provide solutions for Primary Care scheduling at first contact.
4. Registers, verifies and schedules patient appointments, testing, and referrals.
5. Follows call processing guidelines and information with a high level of accuracy.
6. Processes record requests, including the copying, billing, charging and recording.
7. Collects co-pays and reconciles moneys for deposit.
8. Obtains and coordinates record retrieval for new and established patients.
9. Completes audits as assigned.
10. Performs intake and processing of medical records and other documentation and correspondence via eFax.
11. Performs other duties as assigned.
Required:
High School Diploma / GED
1 year customer service
Excellent Communication •
Preferred: 1+ years of healthcare experience
Strong interpersonal, organizational and time management skills.
Ability to work collaboratively and independently.
Demonstrates initiative and continually strives to enhance the credibility of the practice
Seeks guidance and direction appropriately.
Ability to multi-task, prioritize effectively and exhibit composure in a fast-paced environment.
Grade: S3
Salary Range:
$15.3000 - $28.2200 Hourly
EOE, including disability/vets.
Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.