Responsible for supporting, analyzing, and troubleshooting the District’s applications with a focus on student information
systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency of duties, percent
of time and work year may vary based on department or building assignment.

Description of Job Tasks Frequency % of Time
Daily = D On an annual
Weekly = W

basis, e.g. 10
Monthly = M hours of a 40
Quarterly = Q hour work week = 10/40
Annually = A = 25%

1. Provide high quality support of District applications for all District staff through support lines D 30%
and ticketing system.

2. Support and serve as a technical resource for District staff in using District applications in D 15%
areas such as student information systems and grade book, assessment, learning management,
special education, early childhood and custom in-house applications. Perform detailed
analysis, troubleshooting, resolution and recommendation of best practices for the complex
functions, calculations, reporting and relationships within each system.

3. Review, analyze, test and document system functionality, specifically in student information D 15%
systems including, but not limited to, attendance, course, discipline, gradebook, grading,
health, scheduling, student, transportation, online registration, assessment data, and other
student related areas. Provide detailed enhancement, improvement and/or performance
requirements to various vendors and serve as lead to ensure that requirements are implemented
correctly.

4. Lead, manage and coordinate assigned projects with supervisor and Applications Support D 10%
Analyst II guidance. Assist with business process change management as determined by
District and department requests.

5. Work with other team members and IT staff on support issues, transfer of knowledge, D 7%
recommendation of best practices, and collaboration of overall functionality, integration and
performance of student information systems and other District applications.

6. Attend work and arrive in a timely manner according to established schedules. D 1%
7. Assist in a variety of data audits, data analysis and reporting, including completion of assigned W 5%

data requests with assistance as needed.
8. Monitor applications with a focus on data accuracy and privacy with overall adherence of W 3%

requirements according to federal and state laws, as well as District policies and department
procedures/guidelines, complying with Family Education Rights Privacy Act (FERPA).

9. Design, create and manage documentation, procedures and quick guides for using District W 3%
applications.

10. Work collaboratively with District and school staff to develop, manage, and implement best W 3%
practices, guiding principles and use of District applications.

11. Train District staff in the use of District applications, specifically student information M 3%
system and grade book.

2407 LaPorte Avenue, Fort Collins, CO 80521 • phone: (970) 490-3488

web: www.psdschools.org

12. Assist in report writing to create reports for District applications. M 1%
13. Provide guidance and support to appointed school staff in creation and implementation of bell A 1%

schedules, school calendars, overall master scheduling and other student information system
configuration requirements.

14. Perform other duties as assigned. Ongoing 3%
TOTAL= 100%

LICENSES, REGISTRATIONS or CERTIFICATIONS:

• Criminal background check required for hire

• Oral and written communication skills
• English language skills
• Strong interpersonal relations skills
• Strong customer service skills
• Advanced math skills
• Strong organizational, time management, and attention to detail skills
• Strong skills in MS Office suite – including the use of Outlook Word, Excel, and PowerPoint
• Ability to lead project team and communicate project status effectively
• High level of analytical and problem solving skills as it relates to applications
• High level of skills in determining accurate setup, operation and maintenance parameters for District applications in areas such

as student information systems and grade book, assessment, learning management, special education, early childhood and
custom in-house applications

• Proficient knowledge of Microsoft Windows and Apple OSX/iOS operating systems while using client devices
• Ability to manage multiple tasks with frequent interruptions
• Ability to receive and follow directions with full accountability for actions and extreme adherence to detail
• Ability to work independently with minimum supervision, as well as work and be a part of a team
• Ability to adapt to rapidly changing environment that will include acquiring, understanding, and implementing new

safety equipment, and report unsafe conditions to the appropriate administrator

MATERIALS AND EQUIPMENT OPERATING KNOWLEDGE:

• Advanced operating knowledge of and experience with personal computers and peripherals
• Advanced operating knowledge of and experience with office software
• Operating knowledge of and experience with typical office equipment, such as telephones, copier, fax machine, E-mail, etc

38219 – Applications Support Analyst I

REPORTING RELATIONSHIPS & DIRECTION/GUIDANCE:

POSITION TITLE # of EMPLOYEES
Reports to: Applications Support and Data Manager
Direct reports: This job has no direct supervisory responsibilities

PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands, work environment factors and mental
functions described below are representative of those that must be met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL ACTIVITIES: Amount of Time
None Under 1/3 1/3 to 2/3 Over 2/3
Stand x
Walk x
Sit x
Use hands to finger, handle or feed x
Reach with hands and arms x
Climb or balance x
Stoop, kneel, crouch, or crawl x
Talk x
Hear x
Taste x
Smell x

WEIGHT and FORCE DEMANDS: Amount of Time
None Under 1/3 1/3 to 2/3 Over 2/3
Up to 10 pounds x
Up to 25 pounds x
Up to 50 pounds x
Up to 100 pounds x
More than 100 pounds x

MENTAL FUNCTIONS: Amount of Time
None Under 1/3 1/3 to 2/3 Over 2/3
Compare x
Analyze x
Communicate x
Copy x
Coordinate x
Instruct x
Compute x
Synthesize x
Evaluate x
Interpersonal Skills x
Compile x
Negotiate x

WORK ENVIRONMENT: Amount of Time
None Under 1/3 1/3 to 2/3 Over 2/3
Wet or humid conditions (non-weather) x
Work near moving mechanical parts x
Work in high, precarious places x
Fumes or airborne particles x
Toxic or caustic chemicals x
Outdoor weather conditions x

38219 – Applications Support Analyst I

WORK ENVIRONMENT: Amount of Time
None Under 1/3 1/3 to 2/3 Over 2/3
Extreme cold (non-weather) x
Extreme heat (non-weather) x
Risk of electrical shock x
Work with explosives x
Risk of radiation x
Vibration x

VISION DEMANDS: Required
No special vision requirements.
Close vision (clear vision at 20 inches or less) x
Distance vision (clear vision at 20 feet or more) x
Color vision (ability to identify and distinguish colors) x
Peripheral vision x
Depth perception x
Ability to adjust focus x

NOISE LEVEL: Exposure Level
Very quiet
Quiet
Moderate x
Loud
Very Loud

38219 – Applications Support Analyst I