Host/Hostess Job at The Mulberry on Arch
The Mulberry on Arch Philadelphia, PA 19103
$12 - $15 an hour
Hostess Responsibilities:
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
Hostess Requirements:
- High school diploma or equivalent preferred.
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy restaurant environment.
- Restaurant experience a plus.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
Physical setting:
- Bar
- Upscale casual restaurant
Shift:
- 8 hour shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Philadelphia, PA 19103: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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