Joe W. Fly Co., Inc. is looking for a Front Desk Receptionist to join our team in Houston, TX.

In 1967, Joe Fly Sr. started his business cutting air filters by hand in his living room. Over 50 years and 15 locations later, we’re just as committed to providing clean air solutions to all and we are growing faster than ever.

We are looking for someone who is dependable, customer service-oriented, organized, and thrives in a fast-paced environment. You must be committed to the highest quality of customer service and a team player. If you have excellent communication skills, enjoy working with people, and details are your thing, let's chat.

Our goal is to positively impact our communities with our products, services, people, and culture. At Joe Fly Company, what we value – family, quality, integrity, commitment, and our customers – is the core of who we are and just as important as talent and effort.

If you are looking for a company to call home and an opportunity to positively impact people’s lives, please send us your resume.

Essential Duties

• Open and close during regular business hours and maintain a clean and organized reception area
• Manage all office administrative activities, including daily mail and UPS Package deliveries and shipments, order office supplies, maintain filing system, and other day-to-day office operations
• Process open orders through invoicing in the internal ERP system
• Greet and assist on-site visitors and ensure they feel welcome
• Professionally answer all incoming calls and direct them to the appropriate personnel in a professional manner
• Respond to customer requests and inquiries efficiently while maintaining a high level of quality
• Process payment for will-call orders and assist with general order support as needed
• Assist with the collection of funds for both current and past due amounts
• Work closely with branch management to maintain efficient office operations
• Develop strong working relationships with the sales and operational teams
• Liaise with corporate departments to improve the entire customer experience
• Maintain current knowledge of all products and services and educate customers on additional offerings

Qualifications

• Previous experience in administrative or sales support
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent verbal and written communications skills
• Proficient with computer and internet-based applications and experienced with MS Office Suite
• ERP experience is a plus
  

All candidates must be eligible to work in the US and able to pass a background check; and drug screen if required.

Compensation commensurate with level of experience.

Benefits include, but are not limited to, health insurance, 401(k) with 100% match up to 4%, profit sharing, $10K life insurance, and paid time off.

Joe Fly Co., Inc. is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.