The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience.

Live by the RETRO values – integRity, dEdication, consisTency, expeRience and innOvation!

Requirements

⦁ A positive upbeat personality.
⦁ Effective ability to communicate with customers, coworkers and managers.
⦁ The ability to multi-task.
⦁ Customer service oriented.
⦁ Punctual, responsible and pays attention to detail.
⦁ Prior sales experience in a retail setting is preferred.
⦁ Successful completion of all Retro University courses.

Environment

⦁ Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends.

Direct report

This position is supervised by the positions below and in order of:
⦁ Retro Fitness General Manager

Retro Fitness Mission Statement

Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.

Responsibilities of Front Desk Staff Member

⦁ Greeting and checking in members as they come in.
⦁ Resolving member issues in an effective manner.
⦁ Membership sales and retention.
⦁ Following up with prospects.
⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
⦁ Ensuring a safe and clean environment for all members and staff.
⦁ Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility.
⦁ Opening and closing the facility if scheduled.
⦁ Following company policies and procedures.

All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked.

Retro Fitness of Rockaway

Founded in 2004 by entrepreneur Eric Casaburi, Retro Fitness has evolved from a regional Northeast gym concept into a national fitness system with more than 140 gyms open in 16 states. Retro Fitness is expanding its footprint with more than 100 gyms in its development pipeline and plans to open 200 gyms in the next two years in new, major markets, such as Florida, Illinois, California, Maryland, New York, Virginia, and Washington, D.C. Each Retro Fitness location is equipped with a full-service fitness center, including 60-100 pieces of equipment supplied by leading manufacturers. The burgeoning franchise has placed in the top 300 of Entrepreneur’s magazine’s prestigious Franchise 500 list for five consecutive years.

Retro Mission Statement

Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.

Retro Fitness is constantly on the lookout for qualified professionals who are looking for growth opportunities in the exciting industry of Fitness. Don’t have any fitness experience? GREAT! We are actively recruiting individuals based on their ability to learn and follow our proven model. If you have managerial experience in an industry that focuses on outstanding customer service, you may be perfect for Retro Fitness. We take talented people seriously. This is not 'just a gym', this could be your next career.

Job Type: Part-time

Pay: From $13.00 per hour

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Rockaway, NJ 07866: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.