Job Title – Financial Analyst I

Location – Houston TX 77027

Duration- 6 Months

WORK AUTHORIZATION - US CITIZEN / GREEN CARD HOLDER

Job Description

We are seeking a strong individual contributor to lead the day-to day execution of Credit Card Dispute Research and Presentment within the Global Retail/Online Disputes Team.

Key Qualifications

Strong knowledge of credit card dispute process and an understanding of major card network rules and regulations specific to Credit Card Disputes.

Strong knowledge of credit card payment processing end to end.

Strong verbal and written communication skills

Strong ability to partner with Peers and leadership to develop and deliver innovative reporting and scalable solutions

Strong time management skills and ability to work in a high volume environment with stringent deadlines

Credit card fraud knowledge

Credit card dispute management experience

Analytical and innovative thinking required

Prior experience with Excel, Tableau, SAP, POS ADMIN, and iRecon preferred

Description

Key responsibilities for the Credit Card Disputes Analyst:

Manage credit card disputes for the Apple Online Store and/or Apple Retail Stores Globally.

Exercise substantial judgement based on analysis of the dispute reason codes (root causes), case validity (based on credit card network rules), order and customer data, purchase history and a variety of other relevant factors.

Identify abnormal data pattern and provide timely insights to support fraud mitigations or chargeback recovery initiatives.

Identify and propose changes to management that could lead to improved business outcomes

Partner with cross-functional teams to identify, frame, prioritize, and answer business questions

Research, assign, and/or escalate disputes to internal customers

Contribute to the development of tools to improve team efficiency and productivity

Education and Experience

BA or BS in Accounting, Finance, or similar experience
Experience in dispute resolution with issuing banks, acquiring banks and/or card network a plus

Job Type: Contract

Pay: $37.00 per hour

Schedule:

• Day shift

Education:

• Bachelor's (Required)

Experience:

• Credit Card Disputes Analyst: 3 years (Required)
• credit card disputes: 3 years (Required)

Work Location: In person

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.