Do you enjoy repairing things and working with hand tools? Do you enjoy working in a professional field support role? Are you great at helping customers and troubleshooting technical issues? If this sounds like you, we have a position open on our team and encourage you to apply. We have an excellent training program and our award winning field service team is growing rapidly. This opportunity offers a generous bonus program as well as opportunities for professional growth and advancement opportunities.

At ACP and Verticomm our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing and implementing end-to-end technology solutions scaled to meet client needs.

As a rapidly growing company, we are seeking talented individuals to join our team. We are currently looking for someone who is team oriented, innovative, great at helping customers and someone who is looking for an opportunity to use their skills and talents to grow professionally.

As a Field Service Technician, you will be responsible for responding to service calls for business clients who need repair on their office technology equipment. You will travel to the local client location, diagnose the problem and make necessary repairs. You will also inspect the machine and perform the necessary routine and preventative maintenance and replace any parts that are nearing expiration. You will communicate the status of repairs to the client and order parts and schedule a return visit if it isn't possible to make the repair immediately.

You will be provided with uniform shirts, a laptop, a smart phone allowance, and company vehicle and will be responsible for maintaining accurate car stock and inventory count.

We offer a competitive rate between $17-20 per hour, which may be negotiable based on experience, plus a bonus program and a full benefits plan. This position is Mon-Fri, 8am-5pm. We offer full training and welcome candidates to apply from other industries or from technical training programs.

Requirements:

• Strong customer service skills
• Training through employment or a technical college in automotive repair, computer repair, or aviation or a similar field is preferred; personal experience is also considerable.
• Computer proficiency with Microsoft Office programs
• Clean driving history with no DUI convictions or reckless driving infractions in the past 5 years.
• Willing to submit to a criminal background check.
• Clean cut appearance; no offensive tattoos are permitted and excessive tattoos may require covering.
• Must have parking available to take a company vehicle home every day.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Repair/Maintenance: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: On the road

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