Field Service Supervisor

Nidec Minster Corporation has an immediate opening for a Field Service Supervisor. The primary role is to provide technical support to Minster customers and Field Service Technicians working in the field. This position acts as a liaison between Service, Sales, Engineering, Manufacturing, and customers as required. The ideal candidate will have hands on experience maintaining metal forming and ancillary equipment or similar type machinery found in manufacturing facilities.

Job Responsibilities:

• Provide technical and maintenance support to Minster's customers with their metal forming equipment and Field Service Technicians.
• Coordinate the commissioning of new and remanufactured metal forming equipment in customer's plants.
• Coordinate and lead customer service projects from start to finish, which includes duties such as:
  • Complete work orders.
  • Coordinate all needed documentation such as prints, service manuals, service forms, etc.
  • Coordinate with engineering, sales, and operations staff as needed.
  • Customer follow up as needed.
  • Audit field service reports and resolve issues with the project.
• Provide assistance to all service functions such as parts order activity, remanufacturing activity, etc.
• Work flexible hours to support customer service needs.
• Occasional travel to customer locations will be required.

Minimum Qualifications:

• Technical degree is preferred, but not required.
• Specific knowledge of Minster equipment is preferred, and general knowledge of metal stamping equipment required.
• Blueprint and schematic reading and comprehension required.
• Knowledge of electrical/electronic troubleshooting and installation techniques.
• Knowledge of performing mechanical press repair and/or mechanical knowledge of machinery repair found in a manufacturing environment. Must be able to trouble shoot mechanical issues.
• Knowledge of hydraulics and pneumatics.
• Represent Nidec Minster Corporation effectively in business and social situations as may be required.
• Project management skills are essential.
• Able to work effectively with minimum supervision.
• Excellent oral and written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) is preferred.

Based in Minster, Ohio, Nidec Minster Corporation, a subsidiary of Nidec-Shimpo Corporation, is a world class supplier of equipment and services for the material forming industry. Nidec Minster presses and material handling equipment are in production in more than 87 countries around the world. A reputation for extreme quality and rugged dependability makes Nidec Minster the obvious choice of leading-edge, productive stampers the world over.

We offer a competitive compensation and benefits package including but not limited to: Health Care, Life Insurance, and a 401K plan. If you possess these skills and you enjoy the challenges of a fast-paced organization, please submit a resume and salary requirements online at www.minsterjobs.com

An equal opportunity/affirmative action employer, M/F/D/V

Nidec Minster Corporation will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec Minster Corporation job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Preapproval from the Nidec Minster Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.