Event Staff
North Pole Festival, presented by Wonder Entertainment, seeks seasonal event staff to oversee daily park operations for Christmas in Color’s interactive drive-thru light show running from November through January. This includes acting as an event Greeter and Traffic Marshall while providing a quality Guest Experience. The event will be held at America First Stadium in Sandy, UT.
Responsibilities:
- Welcome, Check-in, and Communicate with guests using Exceptional Service Skills
- Follow all North Pole Festival safety protocols
- Follow Opening and Closing Procedures
- Provide clear and concise information to all our event guests to ensure optimal Event Experience
- Represent the North Pole Festival identity with charisma, professionally and tranquility, even in high stress situations
- Be fluid between performing the following roles:
As a Greeter, be able to:
- Follow and execute North Pole Festival ticketing procedures
- Maneuver technology devices used to check-in Guests, such as scanners and iPads
- Scan and ensure guests have an appropriate entrance ticket
- Spiel to Guests the Show Guidelines to ensure they have the best possible experience
- Hand appropriate guests merchandise packages based on their ticket
- Use conflict resolution techniques to mediate guest issues/situations
Qualifications
- Proven track record of exceptional customer service
- At least one year guest experience
- Experience using tablet devices for ticket processing
- A bubbly personality and love for the Holiday Spirit
- Ability to take initiative
- Comfortable speaking and interacting with customers
Work Environment
- Ability to walk and stand for extended periods of time
- Must be comfortable working outdoors (hot and cold weather conditions)
- Must be available to work evening shifts, weekends and holidays
- Must be willing to commute to event site
Job Type: Part-time
Pay: $15.00 per hour
Schedule:
- 4 hour shift
Ability to commute/relocate:
- Garden City, ID 83714: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
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