Director of User Services & Support Job at Buena Vista University
Buena Vista University is looking for an experienced Director of User Services & Support with infrastructure and cloud administration experience to join their Information Technology Services & Support department. Reporting to the Chief Information Officer, the Director of User Services & Support will be responsible for the development and implementation of visionary, world-class technology support services and the leadership of the team that delivers them. This includes leadership and professional development of staff, the development of a strategic vision for the use of technology and supporting infrastructure, and the direct technical configuration and maintenance of such infrastructure solutions.
A strong candidate will be a servant leader with great technical skills and the ability to communicate with and relate to non-technical users. Ideal candidates thrive in a high-intensity environment and can switch quickly between direct technical work and the soft skills required to lead teams and resolve conflict. The ability to communicate vision and encourage others are essential in this role.
Bachelors in Information Systems or related field, or an equivalent combination of education and experience.
A background check will be conducted on the final candidate.
BVU is an EOE/ADA/Smoke-Free Employer
Job Type: Full-time
Pay: $27,860.70 - $88,676.49 per year
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Work Location: One location
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