Darlington Fabrics-Sales Service Coordinator and Inventory/Sample Room Coordinator Job at We Make RI Partners
Summary of primary duties and responsibilities:
The Sales Service Coordinator is responsible for the quality of service provided to customers from the point of order entry
through shipment, invoicing and issue resolution. This position is responsible for the maintenance of inventory records
and reacting to, and monitoring, the release of goods. This position interacts and follows up with all internal departments
and applies an overall understanding of all processes within the organization.
Secondary Functions (Inventory/Sample Room Coordinator:
Must be fully competent to process various functions that the Inventory/Sample Room Coordinator takes care of, so when
he/she is either out of the office or the paperwork needs to be processed immediately you have the ability to process it.
Essential Functions:
Upload, allocate and maintain production orders and change orders on a daily basis
Manage Work-In-Process inventory allocation of customer orders based on various information (Manage the DOE)
Process Submit Approvals and Rejections upon receipt
Obtain freight quotes from preferred carriers, coordinate export shipments through customers or freight forwarders and
create BOL's for customer shipments when required
Credit card processing and Proforma Invoices as required
Process small production order shipments via UPS, FED EX and DHL
Prepare and ship orders per scheduled due date on a daily basis (Domestic and Foreign)
Compile COC's, Test Reports and Berry Certificates if applicable
Assure all customer requirements are documented throughout the system (CIF's, SOP's)
Prepare Excel documents prior to and post shipment to provide customers shipment information (when applicable to your
Territory/Customer) – Pivot Tables, Advance Shipping Notices, etc.
Proactively investigate & resolve customer order delivery issues, communicate to the customer/sales office as required.
Maintain computer database (BPCS, Lotus Notes) & manual record keeping systems for individual accounts
Work with a variety of complex exceptions with frequent interruption
Maintain a positive corporate image in all communications.
MUST BE WILLING TO WORK OVERTIME WHEN REQUIRED INCLUDING SOME WEEKENDS
Work schedule/Working Conditions: 1st Shift - 7:30am - 4:30pm or 7am - 4pm or 8a-5p
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.