Counseling Center Office Assistant Job at Westminster College
Position Summary
Position Title
Counseling Center Office Assistant
Department
Counseling Center
Work Schedule
Position Summary
This is a 20 hour a week position
Preference given to individual who is able to work some hours five days a week
Schedule to be decided between office assistant and counseling center director.
The role of the Counseling Center Office Assistant is to provide administrative support for the counseling staff and operate and the first point of contact for clients seeking mental health care through our center. The office assistant will be tasked with managing all the logistical and office needs for the counseling center. You are the first point of contact for clients visiting the counseling center and must provide kind, compassionate and calm presence to make clients feel welcome and supported. Will also be responsible for organizing the office, work with the director on creative projects and collaborate with clinical staff to execute scheduling needs.
Required Qualifications
- Strong assertive communication skills
- Demonstrate dependability in showing up on time, completing daily tasks in timely manor and asking for help when needed.
- Competency working with design: Using Canva, Posting to Social Media, Producing Promotional materials, resource guides etc.
- Preserve and practice strict confidentiality of our clients
Preferred Qualifications
- Experience working in the healthcare setting or mental health setting
- Strong Organizational skills
- Ability to take initiative and operate independently with supervisor support
Career Readiness Competencies student will develop through this position.
Primary Responsibilities
Responsibility
Provide administrative support for clients
Description
- Be a welcoming and calm presence for clients
- Answer our phone and respond to the counseling center email and voicemails
- Assist clients in making, changing and canceling their appointments
- Problem solve scheduling issues with clients and counselors
- Providing community resources for clients as needed
- Manage our client waitlist using our electronic charting system
Responsibility
Manage Services and Event Promotion
Description
- Post to social media pages weekly
- Coordinate event promotion with counseling center staff
- Design fliers for our groups/workshops, make various documents to use for outreach opportunities, organize counseling center).
Responsibility
Manage and Organize Office
Description
- Reorganize our filing systems
- Sit in staff meetings on occasion to stay up to date with current center policies and procedures
- Inventory and replace office supplies
- Assist Counseling Center staff with various organizational projects as they arise
Organizational Responsibilities
Responsibility
Diversity and Inclusion
Description
Promote an Inclusive Westminster through demonstration of the commitments include in the Westminster College Diversity Statement. Participate in developmental activities to increase understanding and awareness of issues related diversity, equity and Inclusion both individually and as related to my filed of work, profession or discipline.
Additional Responsibilities
Additional Responsibilities
Additional Requirements
Qualifications
Posting Detail Information
Posting Number
Desired Start Date
08/24/2022
Position End Date (if applicable)
Special Instructions to Applicants
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