Closing Coordinator

Reports to: Director or Sales
Classification: Non-Exempt

Position Overview:

The Closing Coordinator will provide planning, direction, organization, coordination, and control of View Homes’ schedule of closings. Supporting the Sales Department with information concerning loan and closing status and to contribute to the customer’s satisfaction as View Homes’ representative and the Home Buyer’s representative to the company.

As a leader in this organization, it is imperative that the Closing Coordinator maintain a mindset of continual improvement and work diligently to foster a culture of continual improvement within the team, the department, and the company.

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Company Overview:

We sell and build our homes with enthusiasm, energy for our jobs, and respect for our customers. As a company, we seek to add value; to our customers, by providing them with a superior product, an exceptional customer experience, and a favorable price. To our employees, by providing them with employment that encourages personal growth and pride and paid at favorable compensation. And to our communities, through charitable contributions, and community support.

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Job Duties:

• Assist buyers with mortgage loans and work closely with title company to schedule closings.
• Communicate with and assist buyers regarding all aspects related to the closing of their new home by answering questions and solving problems for the buyer prior to closing.
• Coordinate with Construction and Sales departments in the scheduling of all requirements to ensure a timely walk and close.
• Set key/closing/orientation appointments and ensure that projections for required number of closings are consistently met according to the project's established goals.
• Prepare and register warranties for each new home closing.
• Ensure appraisals are ordered and supply appropriate comps to appraisal companies as needed.
• Maintain supply of closing gifts in conjunction with the division marketing team and deliver closing gifts to buyers as they become homeowners.
• Provide plans and specs and ensure title company provides title work to lenders.
• Submit earnest monies to title company, request Release/Transfer of Earnest Monies for cancelled/transferred sales.
• Send executed Purchase Agreements to lenders, Realtors, and buyers.
• Other duties as assigned by the Director of Sales.
• Ensure you present yourself in a professional manner, while maintaining an insightful and enthusiastic team focused environment.
• Maintain positive communication channels to help the flow of information from department to department.
• Participate in training when needed. This includes learning product knowledge, procedural proficiencies, and computer software.
• Adhere to departmental operating guidelines and View Homes’ Employee Manual.
• Foster, encourage, and reward a fun, positive, successful values-based culture!

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EXPERIENCE: Minimum one-year experience in a home sales environment or related field.

EDUCATION: High school diploma or equivalent.

EEO/OSHA/ADA: Able to manipulate and use CRT/screens, keyboards, mouse/pointing devices, etc., associated with contemporary computers. Able to sit or stand for extended periods of time.

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Laredo, TX 78045: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Fair Housing regulations: 1 year (Required)

Work Location: One location

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