Qualifications include:

• Graduate from a Medical Assisting program and certified within 6 months or;
• Graduate from an accredited school of Practical Nursing and LPN license in the State of Wisconsin.
• Bachelor’s Degree in Athletic Training, Masters preferred or;
• One year experience in a similar role preferred.
• BLS certification

Schedule: .8 – 1.0 FTE based on applicant’s desire. Monday – Friday; day hours.

Duties include:

• The Clinical Navigator is responsible for the entire patient clinic visit and upholds all aspects of excellent customer service and patient care at all times.
• The Clinical Navigator will be responsible for the coordination of care for all clinic patients and will interact across the enterprise to facilitate necessary services as determined by the Provider.
• This individual will also utilize broad-based skills in basic patient care, ancillary services and business office practices while providing assistance to providers in accordance with the organization’s standards and policies.
• The Clinical Navigator will oversee daily clinic flow through Check-in and Co-pay collection processes, standard rooming, history, and evaluation, assist with documentation, clinical procedures, after visit education, scheduling of follow-up appointments as well as facilitating overall patient care needs and coordination of care across the enterprise for our patients and families.
• This role will also be responsible for ensuring nursing tasks and medical orders/care are delivered as delegated by providers and registered nurses in order to support patient care. Quality of care and exceptional customer service are always delivered to our patients and families.

Additional Information:

At Westfields Hospital & Clinic, we believe in providing our employees with exceptional benefits to help you thrive in your work. In addition to competitive wages, we offer a benefits package that includes:

• Health, vision, and dental insurance
• 403b retirement program
• Competitive paid time off (PTO)
• Short-term disability pay, long-term disability and life insurance options
• Flexible spending accounts (FSAs)
• Education reimbursements
• Employee assistance programs (EAP)
• Employee Well-being Program
• Free parking
• Employee recognition and rewards
• Social club discounts to area attractions and events
• Community Volunteer Pay

Westfields Hospital & Clinic is part of HealthPartners, the largest consumer-governed, non-profit health care organization in the nation with a mission to improve health and well-being in partnership with members, patients and the community. Located just 30 minutes east of the Twin Cities in the beautiful St. Croix Valley, Westfields is an award-winner hospital serving western Wisconsin with primary, acute, emergency and outpatient health care services. Our campus is in New Richmond, where you’ll find a comfortable small-town feel, just a stone’s throw away from Minneapolis and St. Paul.