Claims Representative (Investigations) Job at West Bend Mutual Insurance Company
Summary of Responsibilities
Handle moderate to complex auto and general liability property damage claims with minimal supervision and guidance from the manager. Research and determine coverage, conduct thorough investigations, evaluate damages and liability. Negotiate settlements with insureds, claimants, and attorneys. Responsibilities also include active file management, ensuring proper reserving, and participation in training activities. Consistently exhibit a high level of customer service and adherence to department audit guidelines. Participate in projects and initiatives as needed.
Preferred Experience and Skills
Proficiency with computers and current technology
Interpersonal skills
Oral and written communication skills
Negotiation skills and problem solving skills
Prior claims handling experience
Preferred Education and Training
Bachelor’s degree in Business, Insurance or related field
Associate in General Insurance designation
Associate in Claims designation
We are an equal opportunity employer. Pre-employment drug and background screenings are required.
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