THE POSITION

This position’s key responsibilities include:

• Greets customers in a prompt, friendly and courteous manner and offers them assistance.
• Operates Agency POS to ensure accurate and efficient sales data, price, and information codes on merchandise.
• Ensures proper cash handling of all transactions including proper processing of coupons and discounts.
• Cleans front doors, counters and glass frequently, dusts cases, keeps front of store clean, returns shopping carts and baskets to appropriate areas, returns unsold merchandise to proper areas.
• Assists with promotions to include customer information, postings, special sign displays, etc.
• Stocks and maintains counter, showcases and cash/wraps in a neat and clean condition at all times.
• Cleans dressing rooms and re-hangs clothes as needed.
• Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotates merchandise from sales floor as needed.

WE ARE LOOKING FOR SOMEONE WHO:

• Has excellent customer service skills. You do everything in your power to ensure the customer has a good experience.
• Communicates effectively. You excel when interacting with others.
• Is a charismatic leader. You know how to lead and inspire a team. You have experience coaching and engaging others to follow your direction.
• Loves how we roll as an organization. Not everybody will and we’re ok with that - Want to figure out if you MUST work with us? How do our Core Values make you feel?
  • Own It - We are motivated and responsible for our actions and results.
  • Dare to Excel - We are never done, we never settle, we never stand still. We push boundaries and think beyond the box.
  • Be Bold, Be Courageous -When faced with a hurdle, we jump!
  • Be Extraordinary -We exceed expectations of clients, customers, and colleagues.
  • We Win Together -We collaborate & celebrate. We drive forward as one team towards our mission.

ROLE REQUIREMENTS (The stuff you must have)

• Minimum of one (1) year or retail experience highly preferred.
• Schedule flexibility.
• Is reliable and consistently comes to work on time and as scheduled.
• Must be able to stand, reach, grasp, twist, and bend on a frequent basis.
• Ability to lift, push, pull, carry or otherwise move up to ten (10) pounds with no support regularly when performing cash handling duties.
• When business needs require performance of sales floor tasks, must be able to lift, push, pull, carry or otherwise move up to twenty-five (25) pounds with no support regularly.
• If hired, you would be required to attend a full-day orientation at our Administration Office location in Buffalo.