• Customer service: 1 year (Preferred).

• Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible Employees.
• Company Paid Life Insurance.
• Flexible Spending Account "FSA."
• Dependent Care FSA.
• Generous Vacation Time.
• Personal Time.
• 6 Paid Holidays.
• Generous SPIFF Plans.
• 401(k) Plan.
• Company Contribution to Retirement Savings Plan.
• Company Paid Life Insurance.
• Generous employee discount programs.
• Flexible Schedules.
• Paid Training.

• The Assistant Manager is responsible for assisting the Managing Partner in the day-to-day operations of the store.
• They are responsible for maximizing store sales and profitability, along with managing expenses while ensuring that the store is optimally stocked and merchandised and that all customers are provided with excellent customer service.
• As part of management they continually contribute to the growth and development of the management team and store associates. Live the Costello’s Vision "To be recognized in the communities we serve, as the most helpful, friendly problem solvers on the planet."

• Hold Associate Staff Accountable to Their Responsibilities and Company Standards.
• Staff Development and Training.

• Sales Observational Checklist.
• Address and Handle Customer Complaints.
• Daily Monitoring of E.C.E.T.
• Mystery Shops.
• Helpful 101.

• Marketing Ads are Set and Removed.
• RSO Compliance.
• In Stock of Ad Bulletins.
• A/B Outs Reports (Overall Store’s In Stock and Signage Position).

• Communicate Sales Goals with Staff.
• Communicate Company Announcements with Team.

• Sales TY vs LY vs Plan.
• Margin % TY vs LY vs Plan.
• Payroll % to Sales TY vs Plan.

• Company Standards are Followed.
• Aisle Recovery.

• Mango.
• New Item.
• Negative On Hands.
• A & B Outs Report, Shooting Outs.
• ICE/Discontinued Report.

• Company Plano-gram and Program Updates.
• Product Recalls.
• Overall In Stock Standards.
• Clip Strips and Wing (Side)Panels.
• 100% Shelf Labeled.
• GCFV.

• Follow Company Standards.
• Signed , Full, and Impactful (like a billboard).
• Filled with Promo and Non-Promo Items.
• Work with Store Manager on AD Bulletins.
• RSO Compliance.

• Marketing Ad Events are Set and Removed According to Marketing Calendar.
• Weekly Price Changes.
• Review Daily Exception Reports.

• Monitor and Grow New and Old Accounts (MCR).

• Packing Slips are Faxed and Mailed.
• Stockroom and Basement Standards Maintained.
• Processing Damages (ACE and Vendor).

• Buyer’s Zone Ready for Business.
• Register Lanes are well stocked.
• Cashiers Adhere to Company Policies and Procedures.
• Inviting, Clean, and Uncluttered.
• Store Use and Pilferage Log.
• ACE Rewards.

• Bathrooms are Cleaned Daily.
• Floors are Maintained and Kept Clean.
• Overall Maintenance of the Building’s Lighting and Safety.
• Interior/Exterior Maintenance.

• Associate Training Program.
• Skill Matrix Training Board.
• Forklift Training.
• Mystery Shops.
• Communication Board.

• New Hire Employee Paperwork.
• Employee Reviews (w/Store Manager).
• Employee Personal Files.
• Company Handbook.
• Store Supplies and Employee Vests.

• Management and Employees Schedule.

• Prepping the Store and Day of Inventory.

• Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction.
• Greet every customer you make eye contact with, anywhere in the store.
• Answer customers’ questions and provide information on procedures and policies.
• Be at your workstation on time.
• Be "customer ready" whenever you are on the stage/sales floor.
• Maintain awareness of all promotions and advertisements.
• Recommend related items when appropriate and execute S.A.L.E.S. process.
• Keep your area of responsibility neat, clean, stocked and priced properly.
• Execute the daily operational, day-to-day goals and priorities assigned by store management.
• Assist in the training and development of peers.
• Actively participate in daily huddle meetings.
• Uphold merchandising and store cleanliness standards.
• Offer a carry-out if appropriate.
• Know the proper way to answer the telephone.
• Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.
• Address all safety concerns immediately.
• Advise store management of any pricing errors.
• Advise store management anytime you say "no" to a customer.
• Take initiative to learn product knowledge.
• Take initiative to learn selling skills.
• Perform other tasks as asked by store management.

• Walking Frequent Flat surfaces from point to point.
• Standing Constant All work performed on feet.
• Sitting In-frequent Paperwork in office.
• Stooping Frequent To pick up cartons at floor level.
• Reaching Frequent To a height of 6 feet.
• Lifting Frequent Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably.
• Hand Dexterity Frequent Must be able to use at least one hand to operate register and complete paperwork.
• Pushing / Pulling Frequent Move hand jacks from place to place.
• Carrying Frequent Up to 50 lbs., up to 10 feet, occasionally more.
• Climbing In-frequent Stairs in storage rooms; ladders.
• Vision Constant Read labels, recognize boxes, safety in working.
• Hearing Constant Safety signals.

• 401(k).
• 401(k) matching.
• Dental insurance.
• Employee discount.
• Flexible schedule.
• Flexible spending account.
• Health insurance.
• Paid time off.
• Retirement plan.
• Vision insurance.

• 1 year.

• 10 hour shift.
• 12 hour shift.
• 8 hour shift.
• Day shift.
• Night shift.

• Monday to Friday.
• Weekend availability.

• Warrenton, VA 20186: Reliably commute or planning to relocate before starting work (Required).

• Customer service: 1 year (Preferred).

Our Story - Costello's AceIt all began back in 1976. Our country was going through a terrible recession. Our local economy was devastated. At the time, our founder Vincent Costello was forced to close his air conditioning and heating contracting business. Looking for a means to support his wife and 10 children, Vinnie stumbled upon a business opportunity, a retail hardware store. Originally opened in 1973, it was a small, neglected, under stocked store, just over 2,000 square feet located in Deer Park.With no previous retail experience and no other options, Vinnie courageously embarked on a journey that few would ever have dared. Sales were dismal and the store was in desperate need of attention. He worked every day for five years and managed to make the store profitable. While most would have been satisfied with this amazing feat, Vinnie was determined to grow beyond that one small store.By refinancing his home, he opened a second location in 1982. This 5,000 square foot industrial store was also located in Deer Park, on the other side of town.In 1988, another opportunity arose. A shopping center was being constructed in the little-known town of Nesconset. It wasn’t the most populated area, but Vinnie had lived there for over 10 years and he thought that the residents of Nesconset would respond well to a neighborhood hardware store. Did they ever! The 4,000 square foot store was an instant success, profitable from day-one. Over the next four years, the success of that store helped fuel the expansion of the company to larger stores in Farmingdale and Central Islip.During those early growing years, his children worked in the business and contributed to its success.“Our dad taught us the importance of taking care of our customers. ‘Treat them like family’, he would say. He taught us how to solve their problems and how to learn from them. Most importantly, he taught us that the most sacred bond between us and our customers is trust.” Says Michael Costello, CEO Costello’s Ace HardwareIn 2001, with Vinnie’s encouragement and guidance, six of his children opened a 25,000 square foot store in Bellmore, NY. This store was the size of all of the other locations combined, it was huge. “I remember thinking that we would never be able to find enough products to fill it”. It took some time, but eventually we had a successful home center. The Costello’s team replicated the success of this hardware/home center concept and today they now have 26 locations across Long Island, Brooklyn and New Jersey. Costello’s has successfully distinguished itself as the loyal, helpful hardware store, staffing each location with associates eager to assist and relate on a personal level with their neighbors.