At Visit Ventura we thrive on creativity, fun, and forget-the-box thinking. Yep, we produce creative collaborations that have won all kinds of awards, including four Adrian golds from the Hospitality Sales & Marketing Association International. This award typically goes to giants like Visit California and Hilton Worldwide. But, just as important we make a habit of recognizing the fine work of our colleagues with, fun creative memes and embracing contributions brought forth by team members. We’ve won the Pacific Coast Business Times’ “Central Coast Best Place to Work” four years running, but we don’t believe there’s a secret to it. Awards are nice, but it’s the minutes in our days that matter. Foolish not to make them fun (and wildly creative).

Visit Ventura is responsible for promoting our coastal community as an attractive leisure and business travel destination and enhancing its public image as a dynamic place to live, work and visit. Tourism supports a more sustainable Ventura by promoting travel to our natural resources, hotels, and local businesses; we strengthen the economic vitality and help sustain and increase the quality of life for our community. Through tourism marketing, we strengthen the economic position that increases business and sales tax revenue and creates jobs.

Job Title: Visitor Center Supervisor

Part-Time position, up to 32 hours per week

Hourly position - Starting base rate $18-$20 per hour based on experience

NATURE AND SCOPE OF THE POSITION:

• Responsible for coordinating with managerial staff to support the day-to-day needs of the office facility and Visitors' Center. This may include but is not limited to, maintaining supplies, office equipment & servicing maintenance, brochure organization, filing, and other relevant duties.
• Proficiency in Google Suite as all work by Visit Ventura team is done in Google.
• Administration of all activities dealing with payroll services including accuracy and compliance with Visit Ventura policies and procedures.
• Greet & meet walk-in guests as a Ventura Ambassador.
• Help guests in person, by phone, and internet (respond to emails w/ questions).
• Responsible for coordinating volunteer scheduling and supporting other volunteer supervision as requested.
• Coordinate Visitor Center coverage, including occasional availability to cover open weekend shifts as needed.
• Support Visitors Center retail operations as required, including POS/Clover and sales proficiency, inventory receiving, and other responsibilities as required.
• Support staff in coordinating meetings in Conference Room, and other areas as requested.
• Develop and maintain strong and effective working relationships with the city council of Ventura and the Board of Directors.
• Organize and facilitate special events as required.
• Communicate community feedback from surveys, letters, or marketing data as received by members, city staff, tourism partners, and Visit Ventura staff.

REQUIREMENTS

• Proficient in Google Suite, including Google Documents, Google Slides, Google Sheets, and Google Folders.
• Familiarity with general office management responsibilities and equipment operation/maintenance.
• Familiarity with retail operations and inventory management
• Experience coordinating volunteers and volunteer coverage
• Bilingual skills are highly preferred for the position
• Communicate clearly and concisely both verbally and in writing
• Work independently in the absence of supervision
• Analyze situations/priorities carefully and adopt appropriate and effective courses of action
• Ability to solve problems using basic mathematics
• Ability to accept criticism; work calmly and effectively in occasionally stressful situations or in emotional face-to-face discussions
• Stand and walk for extended periods, up to four hours at a time, make frequent repetitive hand movements associated with computer use, and occasionally lift objects of 25 to 40 pounds

This position will remain open until it is filled. Visit Ventura reserves the right to modify this description as necessary.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Ventura, CA 93001: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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