Visa Assistant GS-9 Job at One Federal Solution
One Federal Solution has an immediate opening for a Visa Assistant to provide support to our Federal Government client in Washington, D.C. The Visa Assistant provides support to the Government staff by performing various administrative and other visa-related support required for the effective operation of VO. A Government manager will provide day-to-day oversight and direction. Anticipated tasks require a high level of attention to detail and accuracy. Depending on the work unit, the Visa Assistant shall perform all duties and tasks of an Administrative Assistant, in addition to the following:
SECURITY CLEARANCE REQUIRED: Secret
TASK & DUTIES:
One Federal Solution (OFS) is an innovative Professional Services provider with over 15 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise wide outcomes. As a certified Service-Disabled Veteran Owned Small Business (SDVOSB) OFS is committed to providing people who deli
SECURITY CLEARANCE REQUIRED: Secret
TASK & DUTIES:
- Analyze and independently route official correspondence to action points within the Visa Office and to certain areas of the Department. This material, which includes operations memoranda, Diplomatic Notes, reports, statistics, telegrams, letters, and FOIA requests, is primarily concerned with immigration matters.
- Independently classify subject-file material after reviewing of the contents and determining the proper codification symbols identified with the subject matter. This material is highly technical and complex and frequently requires a determination relating to the statute.
- Subject Matter Expert for activities involving the Visa Information, Control, Tracking and Reporting System (VICTARS), including answering questions relating to subject and name classification.
- Determine and certify the existence or non-existence of a record by conducting extensive research discovery, i.e., following all leads, references, and available sources, and communicating the results either orally or by writing on the document in question the appropriate notations, initials, and date, and attaching all related correspondence.
- Appropriately assign, transfer, and check in files generated by VICTARS.
- Furnish information on files to VO personnel, other areas of the Department, and other agencies.
- Perform research of subject-file or the Visa Information, Control, Tracking, and Reporting Systems (VICTARS) for previous or related information.
- Attaches current correspondence to the previous folder and determines the proper office for action. If there is no previous folder in connection with a subject file request, prepare the appropriate file folder as instructed and a charge-out card with name, date, initials, and action office.
- Provide assistance to visitors from posts, State, and other Government agencies.
- Receive, assemble and distribute all incoming and outgoing shipments and third-party mail via State mail services, UPS, FedEx, USPS, or other carriers.
- Perform searching and filing functions, file and/or retrieve application packages from file cabinets, boxes, and archive files for storage purposes.
- Interface with visa applicants or couriers at VO Diplomatic Reception Desk.
- Review visa application, photograph, identification, and supporting documentation for completeness.
- Ensure the application and documents comply with visa requirements, the photograph meets requirements, and the customer is provided fee information if required.
- Print and affix visas onto the applicant’s passport after Government adjudication.
- Receive telephone inquiries and visitors requesting subject or cable-file research, which could affect an individual’s eligibility to qualify for a visa.
- Perform data entry, review visa products against data system information for completeness and accuracy, and constantly apply laws, regulations, and procedures pertaining to the issuance of a U.S. visa or waiver.
- Assist with training: prepare training materials and packets, photocopy, conduct “meet-and-greets,” set up training sessions or seminars, conduct office tours, etc.
- Enter information into various databases, including, but not limited to, customer (i.e., UPS) addresses and accountable supplies.
- Perform data entry, print, scan, laminate, bind, fax, mail packing, seal, and tape envelopes and boxes after verifying that contents are correct as requested.
- Ensure submitted applications have appropriate supporting documentation; perform a preliminary review to ensure the 212(e) waiver policies and procedures meet the requirement of the Department and conform to Waiver Review Division regulations, policies, and procedures.
- Process all official visas for the accredited Foreign Missions to the United Nations (UN), UN Secretariat, and its related Funds and Programs.
- Ensure the daily visa application intake and visa and passport pass back; communicate with foreign missions and the UN via telephone and email pertaining to visa cases and policies.
- Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures.
- Excellent data entry skills, filing, and file retrieval skills
- Ability to effectively and politely interface with public
- Ability to comprehend and communicate the requirements for a visa in a professional and courteous manner over the telephone, in person, and in writing.
- Ability to learn and recall information about visa application procedures and the rules and regulations pertaining to visa requirements.
- Strong organizational skills, attention to detail, and work ethic
- Ability to work independently and as a member of the team to effectively interact with personnel at all levels.
- Bachelor’s degree or four years of additional general office or administrative experience
- Three years of general office experience
- Two years of experience utilizing a variety of office software, specifically: MS Word, MS PowerPoint, MS Excel, MS SharePoint, and MS Outlook.
One Federal Solution (OFS) is an innovative Professional Services provider with over 15 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise wide outcomes. As a certified Service-Disabled Veteran Owned Small Business (SDVOSB) OFS is committed to providing people who deli
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