Veterans Services Officer - Advocate I Job at Sarasota County Government
Department:
Health & Human Services
About Our Job
Sarasota County Government has an excellent opportunity to be a Veterans Services Advocate! This is specialized work utilizing varying degrees of judgment and discretion, assisting Veterans and their dependents in obtaining authorized benefits and entitlements.
Job Description:
- Responsible for interviewing and counseling veterans and their dependents and processing claims, appeals and questionnaires involving compensation, pension, hospitalization, insurance, outpatient treatment, educational assistance, loans, and rehabilitation and other entitlements.
- Assists with claims involving complex legal and medical issues and ensures they are expertly completed and filed with the Veterans Administration.
- Participate in briefings and seminars concerning Veterans Benefits to a variety of clients with diverse backgrounds.
- Answer inquiries as to the status of claims, reasons and basis for denials, and level of benefits granted.
- Provides answers to general veteran’s benefits eligibility requirements.
- Assists veterans and their dependents in originating and promulgating appeals with the Department of Veterans Affairs.
- Makes field visits to homebound applicants to initiate or follow-up on claims in progress.
- Assists dependents of veterans killed or totally disabled in action in applying for health and educational benefits under appropriate laws.
- Act as liaison with other agencies and organizations involved with veterans and conducts presentations before civic and veteran’s organizations regarding veteran’s benefits.
Hours:
Monday- Friday, 8:00 a.m. - 5:00 p.m.
About You:
Minimum Qualifications:
- Must be a veteran (or the serving spouse of any such veteran) and meet the requirements in title 38, U.S. Code and Florida Statue 292.11 applicable to Florida County Veteran Service Officers plus:
- Associate degree and two (2) years of experience involving client interviewing, counseling, or related field. Any equivalent combination of education and/or experience may be considered or Honorable retirement from a branch of Armed Forces after 20 years of service.
- OR- The department may also consider administrative experience where the individual has obtained and demonstrated the knowledge, skills and abilities needed for the position.
Preferred Qualifications:
- Experience directly related to Veterans benefits eligibility.
- PC skills including Microsoft Office Word, Excel, Outlook. Skill with internet searches.
- Good customer service including courtesy, sensitivity, tact, rapport, and discretion. Ability to maintain confidentiality.
- Command general knowledge of medical terminology and etiology of chronic diseases, and medical conditions.
About Everything Else:
Pay Range: $16.75 - $21.01
This Posting is currently Open Until Filled
Employee Type:
Regular (Budgeted)
Benefits:
- Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more!
- Utilize our award-winning wellness program including free gyms and classes at multiple Sarasota County Government locations.
- Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!)
A different blend of voices prompt better conversations, choices and results for everyone. Sarasota County – Many Voices, One Team.
Diversity, equity and inclusion (DE&I) are the keys to serving, representing and understanding our community. We celebrate and value the experiences, backgrounds, perspectives, talents and strengths that make us different and are committed to creating a culture of understanding and respect where our employees realize that we are stronger together.
Our vision is to have a diverse, equitable and inclusive workplace that attracts, develops, retains and engages a talented workforce broadly representative of the citizens and communities we serve. To further value creativity, innovation, collaboration and great customer service – internally and externally.
Sarasota County Government promotes diversity and inclusion in its workforce and does not discriminate on the basis of race, color, gender identification or expression, genetic information, religion, national origin, marital status, age or disability. A job applicant with a disability who requires reasonable accommodation to participate in the application/selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.
Government employers are drug-free and tobacco-free environments, EEO/AA/ADA employers, and they prohibit discrimination in all services, programs or activities.
Sarasota County Government is a
Tobacco-Free/Drug-Free
Workplace.
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