Transitions Representative Job at Shamrock Trading Corporation
Company Overview
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RTS Financial, a Shamrock brand, is a factoring company that provides working capital solutions to businesses across multiple industries, primarily trucking and oilfield services. By providing accounts receivable financing, we help our customers build the cash flow necessary to grow their companies.
Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology. Headquartered in Overland Park, KS, Shamrock has regularly been named “Best Places to Work” by the Kansas City Business Journal. We also have offices in Atlanta, Chicago, Dallas, Ft. Lauderdale, Laredo, Midland, Nashville and Phoenix.
Responsibilities
Shamrock Trading Corporation and RTS Financial are looking to add a Transitions Representative to the team. This position will report to the Transition Supervisor. Transitions Representative will manage an assigned range of duties as assigned by the Transition Supervisor. The Transitions Representative must be able to perform the following tasks, among others:
- Process Reserve Releases, Move to Exits, and Letters of Releases with accuracy and attention to detail while preventing potential loss situations
- Display a sense of urgency and engagement, while maintaining flexibility and a positive/team player attitude
- Take initiative in pursuing additional responsibilities and training to develop knowledge of internal operations and the industry
- Provide quality internal service to other departments including Sales, Legal, and Accounting
- Maintain excellent working relationships with other departments, and members of the team
- Complete Incoming/Outgoing buyouts with other factors through aging verification, data entry and noting potential risk factors/red flags with complete accuracy
- Coordinate account on-boarding by facilitating communication between sales representatives, sales coordinators, legal counsel, accounting specialists and outside companies in a professional manner
- Uploading of the aging, calculate and manipulate reserves to generate the buyout calculations, generate clear concise update information via email to the sales reps & upper management with minimal errors
- Work with Supervisor and Manager to review existing processes and procedures and strive to develop the most efficient processes with the best, lasting impact to the Transition group
- Other responsibilities as assigned
Qualifications
Ideal candidates must possess an outgoing, dynamic personality along with strong attention to detail and the ability to work in a team environment. Candidates must possess skills in Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Attention to Detail, Critical Thinking, Follow-up and Multi-tasking. Additionally, preferred candidates will possess the following:
- Bachelor’s Degree in Business or Transportation
- Strong customer relations ability/experience with analytical and technical skills. Detail oriented and able to use critical thinking to determine larger issues
- Computer literate in Microsoft Office, basic knowledge and understanding of PC applications. Data entry skills and experience
- Effective verbal, written and interpersonal communication skills
- Demonstrated organizational and prioritization skills to meet deadlines and communicate results
- Ability to work in a team environment
Benefits Package
At Shamrock we hire bright, ambitious people and give them the tools they need to be successful. By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement. Shamrock also offers a premier set of benefits for employees and their families:
- Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents
- Work-Life Balance: Competitive PTO, paid leave policies and eligibility for work from home opportunities after a 90 day introductory period
- Financial: Generous company 401(k) contributions and employee stock ownership after one year
- Wellness: Onsite gym, jogging trail and discounted membership to nearby fitness center
#LI-DT1 #LI-Onsite #rtsfinancial
Job Type: Full-time
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