WJCS is hiring! If working alongside a team of caring professionals interests you, apply now!

Details about this exciting opportunity:

• Full-Time Trainer Support Specialist to work out of our Headquarters in White Plains, NY.
• This role will provide support to staff members who use our EHR (Electronic Health Record).
• Compensation: $50,000 - $60,000/year.

What WJCS has to offer you:

• Sign-On Bonus.
• Generous PTO, Comprehensive Health Benefits and a Healthcare Reimbursement Arrangement (HRA).
• 403(b) Plan and an Agency-Paid Pension Plan.
• On-Going Professional Training and Development.
• Employee Assistance and Referral Program.

Responsibilities include (but are not limited to):

• Completing support and training tasks for related to the agency’s electronic medical record (Netsmart myEvolv), working to ensure that stakeholders have access to care records, reporting and optimal functionality for their unique business needs.
• Training direct service staff and to ensure technical aspects of EHR are in alignment with clinical goals and needs.
• Providing ongoing training to agency staff as application upgrades and process changes occur.
• Monitoring, responding to, and resolving requests for support from myEvolv users, including engagement with EHR vendor’s technical support.
• Monitoring and remaining knowledgeable of myEvolv system upgrade release notes.
• Acting and functioning as a resource for continued testing of application upgrades, system improvements and changes to ensure effective use of system.
• Managing user access and profile creation, including user creation and deactivation.
• Supporting special EHR projects and system reviews as needed.
• Exhibiting positivity, flexibility and a willingness to take on new responsibilities as requested or required.

If you have the following:

Qualifications:

• A Bachelor’s Degree in Computer Science or related field.
• Experience working in the mental health field, with an understanding of basic concepts, language and principles.

And Attributes:

• 0-3 years of experience working with Netsmart’s MyEvolv product or another electronic health record system (we are willing to train the right candidate).
• Ability to simplify technical language for lay audiences during staff trainings and troubleshooting sessions.
• Ability to use the Microsoft Office suite (Outlook, Word, Excel, etc.) at least an intermediate level.

Then we are excited to receive your application!

Why join Westchester Jewish Community Services (WJCS)?

Founded in 1943, WJCS provides a vast range of supportive community services each year to 20,000 people of all ages and backgrounds. Across every division, WJCS employees are connected by their shared values and commitment to helping those in need.

We are dedicated to ensuring dignity and respect for all employees in an inclusive and safe environment that values diversity, experience, and merit. We are committed to racial justice and equal opportunity, regardless of race, religion, ethnicity, class, ability, sexual orientation, and gender identity differences—for employment, professional development, and advancement for qualified individuals.

WJCS INC. IS AN EQUAL OPPORTUNITY EMPLOYER.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

Education:

• Bachelor's (Preferred)

Work Location: In person

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