Part-Time

Salary commensurate with experience, starting at $11.00 per hour.

• Welcome each guest with a smile and a friendly, cheerful greeting.
• Prior to opening, check auditoriums for lights, broken seats, debris and other maintenance issues and communicate these problems to the Manager on Duty.
• Prior to opening, check all restrooms to ensure cleanliness and properly stocked restroom supplies.
• Follow opening, closing, emergency and safety procedures as instructed.
• Treat every guest and co-worker in a professional manner by communicating effectively and professionally at all times during, but not limited to, general conversation, telephone usage, and walkie-talkie operation.
• Maintain awareness of promotions, activities and events in The Villages Theater Division as well as promotions, activities and events in The Villages.
• Update signage as necessary.
• Maintain awareness of industry guidelines which includes, but is not limited to, the following: ADA requirements, identification requirements, rating restrictions, video equipment restrictions, and outside food or drink restrictions.
• Convey needs or requests of guests to management.
• Communicate operational needs or requests to management.
• Communicate with co-workers and management to optimize guest flow with regards to lines, seating and emergency situations
• Ensure each patron has an authorized movie ticket by verifying that the date, show time, category and film title are correct on each ticket presented.
• Efficiently and accurately handle cash and all types of accepted payments.
• Maintain POS material and signage as needed.
• Take orders for concession items, itemize and total checks, and accept payments for transactions on touch screen computers.
• Prepare, serve and maintain food and beverage items.
• Stock and correctly rotate items in display counters to ensure quality and freshness to guests.
• Prepare stock lists to be filled by supervisors.
• Assist supervisors pulling stock from warehouse for the concession stand.
• Clean counters, all concession equipment, cabinets, signage, freezers, walk-in cooler, etc. during every shift.
• Check each auditorium (twice each set) for sound, temperature, disruptions, etc. and communicate problems to the Manager on Duty.
• Maintain the cleanliness of the facility, theaters, concessions, restrooms, stockrooms, hallways, entrances, perimeter, and all common work areas.
• Sweep, mop, and vacuum floors between rush times.
• Clean seats, armrests and cup holders in all auditoriums.
• Replenish all restroom supplies.
• Remove all trash from facility and its extensions into a designated dumpster.
• Possess the ability to give accurate directions to the facility through familiarity of the surrounding community.
• At closing, ensure that guests have vacated all auditoriums and all restrooms.
• At closing, secure all auditorium exit doors and exterior theater doors.

• High School Diploma or General Education Degree (GED).
• Customer service experience.
• Cash handling experience or training.
• Must have departmental software computer knowledge (based on department employed by with a minimum of Microsoft Word, Outlook, and Excel).
• Must obtain Food Handler’s Certification (class provided by company).
• Must obtain a Responsible Alcohol Service Certification (class provided by company).