Role Description:

• Delivers support and design for industry specific applications that require integration with statewide systems or applications.
• Interacts with executive level business users or technical experts.
• May function as a niche SME.
• Demonstrates expertise in teaching/conveying technical and/or functional courses/concepts.
• Develops appropriate work programs/budgets and use to effectively schedule tasks/assignments.
• Identifies improvements to project standards to achieve high quality services/products.
• Actively contributes as an expert or actual designer.
• Coordinates product design reviews to verify that design meets quality standards and functional/technical requirements.
• Provides accurate estimates for design and programming efforts for system changes and enhancements.
• Coordinates enhancements to business and logical data models with data base administration to make the appropriate changes to the physical data model.
• Confirms that technical architecture will support all changes required by product enhancements.
• Effectively leads product tests and trials.
• Identifies appropriate business examples to illustrate key concepts / features.
• Anticipates, identifies, tracks, and resolves issues and risks affecting own work and work of the Application Team.
• Develops contingency plans as necessary.
• Applies specific expertise to ensure that products meet defined customer objectives.
• Anticipates and resolve issues specific to the team.
• Determines time estimates and schedule for own work and resolve issues in a timely manner.
• Identifies and tracks issues, risks and action items.
• Makes sound recommendations on functional and technical improvements to the product.
• Analyzes the functional and technical impact of product planning decisions.
• Develops appropriate functional and usability standards for products.
• Tracks and document expected volume and type of use of the product.
• Participates in product design reviews to verify that design meets quality standards and functional/technical requirements.
• Performs impact analyses on production fixes and enhancements to establish priorities.
• Provides basic product support and provide accurate and complete answers to detailed product questions in a timely manner.
• Provides effective on-site product support as needed.
• Accurately sets severity of identified defects.
• Provides input to training and / or documentation materials regarding latest technical and functional design changes.
• Documents all work for future reference.
• Reviews the system test approach and conditions used as the basis for detailed test scenarios.
• Follows quality standards.
• Analytical and customer service skills.
• Communicates accurate and useful status updates.
• Able to work in a team environment.
• Completes assigned tasks.
• Strong communication skills; both written and spoken.

Job Types: Contract, Full-time

Pay: $44.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Harrisburg, PA 17110: Reliably commute or planning to relocate before starting work (Required)

Experience:

• SCCM Management in an Enterprise Network Environment: 5 years (Required)
• SCCM packaging and application deployment: 5 years (Required)
• SCCM deployment of security patches: 5 years (Required)
• SCCM report and query writing: 5 years (Required)
• SCCM infrastructure design and deployment: 3 years (Required)
• Scripting with VBS and PowerShell: 3 years (Required)
• Microsoft Desktop Optimization Pack (MDOP): 5 years (Required)
• Microsoft Deployment Tool Kit (MDT): 5 years (Required)

Work Location: In person

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