Spa Full Specialist Job at Lake Buena Vista Resort Village & Spa
Job Description - Nail Technician/Full Specialist
StaySky Hotels & Resorts is recognized as one of the Top Workplaces for Working Families Companies to work for in Central Florida by the Orlando Sentinel - Best Companies Group for the fourth year in a row!
Responsibilities/Duties/Functions/Tasks:
- Understands and uses universal precaution when providing services.
- Assesses contraindications of guest that may prevent service from taking place.
- Maintains the highest level of product knowledge and has completed knowledge of all spa services presently offered.
- Recommends products for home use with minimum service to sales ratio of 25%.
- Performs all treatments on services’ menu based on current certifications.
- Suggest other beneficial treatments offered in the spa to guests.
- Understands the ingredients in products and can explain their benefits to the guests. Answer guest’s questions in a knowledgeable and professional manner.
- Begins and ends all treatments on time.
- Ensures that work areas are clean and set according to procedures.
- Informs Spa Manager of product needs.
- Creates and maintains client cards with treatment notes, when appropriate.
- Completes all assigned side work.
- Attends all scheduled meetings.
- Attends schedules professional trainings.
- Completes other duties assigned by the Spa Manager.
- Cleans and disinfects all equipment on a daily basis.
- Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
- Reports any incident or accident to the Spa Manager.
Qualifications/Requirements:
- Customer service experience, preferably in a spa.
- Ability to explain various treatments/services to quests.
- Excellent customer service skills and work ethic.
- Efficient, well organized, and able to handle a variety of duties simultaneously.
- Professional manner, discretion, and appearance.
- Excellent verbal and written skills.
- Strong team player.
- Must be comfortable with product recommendation.
- Previous spa experience preferred.
- Ability to lift 25 lbs.
- Compensation is based on tipped hourly wage, plus service commissions, sales commissions, and gratuities.
Job Type: Full-time
Pay: Up to $35,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
- Tips
Ability to commute/relocate:
- Orlando, FL 32821: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Please indicate your interview availability. Interviews are currently not available on Tuesday or Wednesday. If this question is left blank, you will not be contacted.
Experience:
- Spa services: 1 year (Required)
Language:
- English (Required)
License/Certification:
- Nail Technician License (Required)
Work Location: In person
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