Shelter Site Staff Job at Volunteers Of America Inc Voa Western Washington
Volunteers Of America Inc Voa Western Washington Sultan, WA 98294
The focus of this position is to support the operations of the East County Cold Weather Shelters in Monroe and Snohomish. A successful candidate will ensure a safe environment for our unsheltered guests. This position will include shift times of 7pm-1:30am, and 1am-7:30am.
Principal activities:
Cold Weather Shelter Operations:
- Maintain a safe and friendly location for guests. Able to de-escalate hostile or potentially hostile situations to maintain order within the shelter for safety of all guests.
- Must be knowledgeable of working with the homeless population and understanding of the complexities of homelessness.
- Able to clearly communicate verbally and in writing for daily logs, incident reports and status updates to supervisor.
- Able to follow protocols around setting up the space, check-in process, overnight duties, morning wake-up and closing procedures.
- Other work-related duties as assigned.
Qualifications:
- Experience working with the unsheltered population is a must.
- Ability to work independently with strong problem solving skills.
- Beginner understanding of MS Office products including Word and Excel.
- Ability to navigate electronic web portal systems, email, and basic internet.
- Written/verbal communication skills.
- Will be required to be on-call to work overnight from 6pm-8am.
- Must be able to successfully pass a pre-employment background check.
Covid 19 Vaccination: VOAWW requires all employees to be fully vaccinated against the COVID-19 (SARS-CoV-2) virus with an FDA-approved vaccine. Fully vaccinated is defined as 14 days after the final vaccination dose has been administered. Vaccination cards, other electronic proof of vaccination, or approved ADA (Americans with Disability Act) Accommodation requests based on medical or sincerely held religious beliefs will be required as a condition of employment.
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