Position: ServiceNow ITOM Admin

Location: Edison, NJ (Day1 onsite)

Duration: Fulltime

Salary: Salary + Benefits (As Discussed)

Responsibilities:

· Strong ServiceNow ITOM implementation experience with discovery, event management, service mapping, and configuration management (CMDB).

· Hands-on experience integrating ServiceNow with external systems like AD, SCCM, Monitoring tools, Cloud platforms like AWS, Azure, B2B, etc.

· Install, configure, and integrate software products from ServiceNow with a focus on the ITOM based products (discovery, service mapping, configuration management, event management)

· Develop custom software solutions as required through scripting and software development

· Advanced and current understanding of supported network monitoring connectors, such as SCOM, Netcool, SolarWinds and HPOM.

· Expertise with scripting languages such as PERL, JavaScript, Python, or Shell

· Web service proficiency (REST, SOAP) as well as XML and JSON knowledge

· Knowledge of networking concepts such as IP Addressing, Firewalls, ports

· Code and develop customized patterns, probes and sensors for Discovery and Service Mapping

· Strong collaboration with stakeholders including internal customers, stakeholders and vendors to understand challenges and gain consensus on improved system and operational solutions

· Proficiency of ServiceNow administration, JavaScript and common scripting languages such as PowerShell highly (Preferred)

· Service Now System Administrator Certification (Preferred)

· Service Now Implementation Specialist Certification (Preferred)

Job Type: Full-time

Salary: $111,859.21 - $125,701.41 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Relocation assistance

Compensation package:

• Yearly pay

Experience level:

• 8 years

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Edison, NJ 08837: Reliably commute or planning to relocate before starting work (Required)

Experience:

• ServiceNow: 7 years (Required)
• ITOM: 1 year (Preferred)

Work Location: One location

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