Working in this role, you will be a key point of contact for both associates and guests. You will be a visible, mobile, always available presence in the assigned area. It will be expected that you establish trusting relationships with employees.
Key Responsibilities:
Key Responsibilities:
- Provide high-level internal and external customer support
- Restock office, kitchen, and pantry supplies
- Prepare and maintain conference rooms for executive and client meetings, align all furniture to ensure a welcoming look.
- Set-up all conference rooms for new/continuing meetings
- Ensure all trash is cleared at regular intervals of time
- Maintain and report all maintenance-related reports
- Greet and welcome visitors with a smile, maintaining eye contact throughout the entire interaction.
- Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
- Coordinate luggage drop-off and pick-up
- Ensure the cleanliness of all open work, lobby, and kitchen areas
- Coordinate and arrange basic office equipment repairs and maintenance
- Carry out instructions for security, fire, health and safety guidelines
- Provide first-line support for basic office technology
- Provide general administrative support
- Interface with vendors (catering, AV, etc.) to provide seamless customer support
- Respond to inquiries and anticipate customer needs
Job Description – Floor Ambassador-RCM:
- Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications
- Maintain a strong awareness of business activity and communicate all updates with your team members
- Communicate and interact effectively with all other departments
- Conduct opening and closing walkthroughs daily
- Complete other duties as assigned
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