Service Manager Job at Air Solutions Heating, Cooling, and Plumbing

Air Solutions Heating, Cooling, and Plumbing Sand Springs, OK 74063

It's time for your CAREER to take off

We Want YOU!

Looking for candidates that are willing to learn and grow

in an industry that is essential to so many.

Act Now!

Your success is waiting for you!

Our Business is growing rapidly and we are hiring top people to grow with us.

Apply Now!

It is Spring and the Clocks move ahead an hour however you may just lose an hour of sleep. Like the clock, do you feel like your pay scale and job opportunities are going the wrong direction or are stuck in 1985, while everything around you are moving forward? Well, spring ahead to 2023 isn’t it time that that you moved forward in your life as well? Air Solutions Heating, Cooling, Plumbing & Electrical has a Service Manager position that would give you a chance to achieve your financial and professional goals, all while moving towards the future to provide a better life for you and your family. Please, do not get stuck going back in time when you could be changing history and moving “Back to the Future.” And, as Marty McFly said, “If you put your mind to it, you can accomplish anything.” Let us accomplish a better TODAY, and an even better future for TOMORROW!


Check us out, visit our website, Career’s Page, and reach out to us.

  • We are an Equal Opportunity Employer; all inquiries are kept confidential.

To apply for: Service Manager@ Air Solutions Heating, Cooling, Plumbing & Electrical

Click Below

Position Purpose (Summary)


The function of this position is to:

  • Monitor and implement Air Solutions Heating, Cooling, & Plumbing‘s processes and procedures.
  • Provide weekly evaluations and reviews of the production and support staff that provides feedback the individual/Air Solutions Heating, Cooling, & Plumbing performances towards reaching their respective goals and KPIs.
  • Provide individual Coaching as required to train individuals on best ways to use Air Solutions Heating, Cooling, & Plumbing‘s resources and selling systems to meet the customer’s needs.
  • Run weekly training meetings to cover:
    • Sales practices
    • KPI reviews
    • Performance acknowledgements and awards
    • New products
    • Objection handling
    • Sales contests
    • Safety Concerns
    • Products issues
    • Manufacturer’s Training
  • Act as a mentor to encourage individual growth.
  • Motivate and encourage staff throughout Air Solutions Heating, Cooling, & Plumbing.
  • Correct/modify/create/eliminate processes and procedures that fail to add value to Air Solutions Heating, Cooling, & Plumbing‘s services or business results.

Service Manager Responsibilities/Duties/Functions/Tasks


  • Customer service orientation, both internal and external.
  • Understand and properly use the pricing system in making recommendations.
  • Determine customer satisfaction with follow ups on all installation/services sold.
  • Must have a good working knowledge of our products and services being offered. This may require additional study and training both on and off site.
  • Become knowledgeable of various municipalities' plan requirements, permit requirements and submittal processes.
  • Continuously improve knowledge of construction in general, and in particular how Air Solutions Heating, Cooling, & Plumbing operates to benefit the customer.
  • Communicate with Field Installation Supervisor throughout each project in order to assure proper, prompt completion of the job.
  • Establish goals, KPIs, and objectives for;
    • The business
    • Self
    • Service technicians/ Plumbers
    • CSRs

along with a plan of action to attain or exceed set goals.

  • Measure and report on the goals, KPIs, and objectives
  • Hire and termination staff for the roles supervised.
  • Provide corrective action, feedback, accountability, and make termination decisions for individuals that do not meeting the goals and expectations of the Company
  • Provide weekly Status updates to the owner
  • Regularly review and monitor progress against goals, and seek assistance as needed.
  • Communicate effectively with associates, superiors, vendors and customers.
  • Ask and obtain customer referral’s and web recommendations
  • Possess superior interpersonal skills.
  • Should be able to read and interpret blueprints and technical drawings and specification.
  • Must be able to accurately list/order materials and supplies.
  • Must be able to work under time and budgetary constraints and pressures.
  • Efficiently manage his/her time and schedules.
  • Be computer literate to the extent necessary to fulfill this function. Should also be very familiar with the use of smart phones, text messaging, and email.
  • Must be capable of understanding client needs, and favorably influence their decision.
  • Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees.
  • Clean, neat, professional appearance.
  • Work and drive safely and be able to recognize and avoid dangerous situations.
  • Adaptable to changing work schedules as the business dictates
  • Participate in the on call rotation for emergency, after hours, weekend and holiday service requests.
  • Other duties as assigned

To apply for: Service Manager@ Air Solutions Heating, Cooling, & Plumbing

Click Below

Keywords: Manager, Trainer, Customer Support, Technical Support, Leader, Motivator, HVAC, Air Conditioning, Heating, Service Tech, Service Technician, Home Comfort Specialist, HVAC repair, Maintenance, Residential Service tech, HVAC Technician, HVAC Serviceman, Ductwork, Unico, Spacepack, Spacepak, Space Pak, IAQ, Indoor Air Quality, mini splits, Geo thermal, Plumbing, Drain Cleaning, Roto Rooter, Sewer work, Sewer relining

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