Service Dispatcher Job at Proactive Comfort
At Proactive Comfort we are a family-owned company that provides plumbing, heating, and air conditioning services to homeowners in Southern New Hampshire. Proactive Comfort is built on the principle of being Proactive and our forward thinking separates us from other home service companies because our mission is to ward off problems before they occur. Our customers love us for our approach, and because of this our highly trained team is continually growing. We are looking for someone who wants to be a part of the Proactive Family and help deliver the Proactive experience by providing stellar service to our customers.
Pay: $20.00 - $25.00/hr. DOE
Benefits: Health, Dental, 401K with 4% employee match, 3 weeks PTO after first year, Paid Holiday, Short Term Disability, and Life Insurance
Work Hours: 7:00am - 3:30pm Monday through Friday, overtime as needed
Position Summary: We currently have an opening for a service dispatcher. In this role you will be working with our technicians managing their daily schedules, working with our clients, setting appointments, and offering services and products. This is a fast-paced position requiring strong communication skills (verbal and written), solid computer skills, and the ability to self-manage while meeting performance expectations.
If you enjoy being the hub of communication, managing your own work, and continually strive to provide exceptional customer service then we'd like to hear from you!
Required Qualifications:
- Pass pre-employment drug and background screen
- High school diploma or general education degree
- Possess advanced customer service skills
- Geographical knowledge of service area or map reading skills
- Operate a multi-line phone system
- Must be highly organized
- Great customer service skills
- Great written and verbal communication
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