Service Dispatch Coordinator Job at ITG Larson Inc.
A leading Security Integration Company is seeking a highly organized Service Dispatch Coordinator to join its team. The position is at our North White Plains-based headquarters.
As a Dispatch Coordinator, you will assist in every aspect of backoffice support for a multitude of fast-paced Commercial Building Security projects throughout the Northeast.
The candidate will be responsible for:
- Seeing the entire life-cycle of a Service Ticket through successfully, from start to finish
- Relaying Customer needs to technicians, diagnosis of service
- Scheduling Technicians
- Following up with both the Technician and the Customer
- Relaying and following up with internal Billing Department
- Purchasing
The candidate should:
- Be highly motivated, a self-starter, and a team player
- Be organized, detail-oriented and a troubleshooter
- Feel comfortable working under pressure; deadlines and adjusting time commitments accordingly
- Strong communication skills needed
ITG is an AAP & Equal Opportunity Employer.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- White Plains, NY 10603: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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