Job Description

Glendale Chrysler Jeep Dodge Ram is looking for a motivated individual for our Service Administrative Team. The ideal candidate for the position must have a positive attitude, work well with others, and have great customer service skills.

The Service Cashier position is full time; (40 hours) per week. The work schedule is a rotating 4 - 10 hour days schedule per week. The hours are 7 am – 6 pm with an hour for lunch. This position will require working some Saturdays.

Due to the current timing of this job opening, we are willing to waive the 90 day wait period and offer Holiday pay immediately for the right candidate!

Team Glendale Culture:

At Glendale we pride ourselves on creating an atmosphere where the employees are more like family members rather than just coworkers. We strongly encourage a positive culture and have a passion for creating a successful team of employees we like to call Team Glendale.

Our owner is incredibly hands on and continually expresses to our employees that they are the secret ingredient to Glendale’s recipe for success!

Showing appreciation to our employees is our number one priority! The owner encourages HR to throw an employee event each month as a way for management and the owner to show gratitude for everyone’s hard work. This can be anything from an Employee Appreciation BBQ, to renting a snow cone truck for a couple of hours for employees to enjoy, or competitive events such as the Chili Cookoff and Gingerbread House Making Contest.

Glendale focus’ on employees needs and provides training programs that give each employee the tools to succeed by empowering to learn and grow from within. We have a strong commitment to our employees to make sure they are challenged, supported, and mentored into successful careers!

Duties and Responsibilities:

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Answer and transfer phone calls and schedule appointments accurately
• Answer customer emails, text messages, and chats promptly
• Make change accurately and issue receipts to customers
• Ensure every repair order is signed by the customer at time of payment
• Balance daily deposit for cash, checks and credit card payments at end of shift
• Work with department managers to keep up to date new products and services offered by the dealership and any changes in price
• Refer customers who have additional questions to the service advisor or other appropriate individual
• Give cash refunds accurately to customers for approved returned merchandise
• Electronic scanning of files daily
• Perform receptionist duties as requested
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor
• Close repair orders and make sure we have received payment
• Perform other duties as assigned by management

Qualifications:

• Ability to read and comprehend instructions and information
• Basic skills with computer and other office machines (copier, credit card machine, telephone, calculator)
• Ability to work well with customers and present a friendly, helpful attitude at all times
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, and have a valid driver license once a conditional offer of employment is issued