Senior Sales Specialist Job at Inova Health System
The Patient Financial Services Specialist 2 will support the development and implementation of projects for all aspects of Revenue Cycle Management through Patient Access Services (Front-End), Health Information Services (Middle), and Patient Financial Services (Back-End). The Patient Financial Services Specialist 2 will work patient accounts and workqueues as assigned. The Patient Financial Services Specialist 2 will be responsible for helping prepare and review project documents and deliverables. The Patient Financial Services Specialist 2 will be responsible for learning all projects handled by the team and covering projects when other PFS specialists are on Time Away. The Patient Financial Services Specialist 2 will be responsible for assisting with initiatives related to Epic Go-Lives and will need to be onsite at facilities as projects require. This position will need to lead meetings, prepare agendas, and take notes. This position will manage schedules, arrange assignments, and communicate progress to all team members and people leaders. The Patient Financial Services Specialist 2 will use multiple systems to produce deliverables and be familiar with office software (e.g. MS Office), including word processors, spreadsheets, and presentations.
Job Responsibilities
Additional Requirements
Job Responsibilities
- Responsible for preparing project documents, workflows, standard work, and visual media for the team.
- Provides support for the development, implementation, and documentation of projects and workqueues.
- Attends and participates onsite to support program areas as needed.
- Collaborates with team members for process improvement suggestions.
- Informs and consults with team members, people leaders, and stakeholders about potential barriers that impact team results.
- Ensures assigned projects and workqueues are completed in a timely manner.
- Supports additional projects and duties as assigned.
Additional Requirements
Education
High School degree or comparable experience
Experience
1 year experience in revenue cycle, quality assurance, finance, customer service, data analytics, system analytics, information technology, hospital billing, or physician billing
Skills
- Typing and CRT skills.
- Knowledge of Microsoft Office products (Word, Excel, PowerPoint, Access) or equivalent software.
- Ability to think critically and resolve accounts with minimal supervision.
- Ability to work on several projects simultaneously
Working knowledge of Patient Accounting systems.
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