Senior Network Engineer Job at Pace University

Pace University Valhalla, NY 10595

$85,000 - $100,000 a year

Information Technology Services (ITS) is a university-wide organization devoted to strategic planning, implementation, and support of technology products and services to meet the teaching, learning, research, and administrative needs of the Pace community. Our goal is to provide our customers with innovative solutions, exceptional customer service, and a reliable and secure computing Infrastructure. ITS encompasses enterprise application systems and services support, enterprise reporting, networking, telecommunications, server operations, user support, and helpdesk operations.

The Network Services group, an office within ITS, is responsible for the design, maintenance, and security of the Pace University data network, both wired and wireless. This includes firewall and VPN services, intrusion prevention and detection systems, IP routing, switching, and data center fabric. Network staff members respond 24×7 to events affecting connectivity or security and provide consulting to other IT support units throughout the University.

The Senior Network Engineer is a key member of the Network Services group and is responsible for the planning, design, operation, and monitoring of Pace University’s multi-campus data network. They should be a highly motivated individual with keen problem-solving and design skills. This individual’s responsibilities include but are not limited to, installation and operational support of mission-critical infrastructure, including all wired network switches, core routers, service provider circuits/uplinks, wireless platform, next-generation firewalls, VPN, remote access, and data center ACI fabric.
The Senior Network Engineer is expected to handle capacity planning, change control, inventory control, and monitoring functions. The Senior Network Engineer has strong technical and leadership skills and is responsible for running large projects.

All networking staff are required to participate in on-call rotation one week a month and may require additional after-hours work depending on the status of the network. Networking staff are also required to travel between campuses to service equipment and resolve issues as needed.
Network Services also works closely with the Technical Services group on support issues surrounding DNS, DHCP, server load balancing, and server connectivity and security.

Position Duties
  • Configure, test, install, and maintain LAN/WAN equipment and related services.
  • Identify, diagnose, and resolve data network issues and anomalies in a timely manner.
  • Create and maintain comprehensive documentation for all implemented networks and associated hardware.
  • Timely review and response to network issues reported to the University Helpdesk and Network Manager.
  • Collaborate with the Manager to develop a personal education and skills plan designed to improve and expand technical skills continually.
  • Daily monitoring of network devices/appliances and log review to ensure optimum network performance, network stability, and security.
  • Researching and implementing necessary upgrades and firmware updates.
  • Configure, maintain, and regularly review firewall access lists, rules, and campus network security.
  • Participation in on-call rotation to cover 24×7×365 network support coverage, as well as occasional weekend and off-hours work when projects and maintenance work demand.
  • Work on major project initiatives.
  • Research and evaluate new technology hardware and software.
  • Performs other such duties as may be assigned from time to time.

Position Qualifications
  • B.S. degree in Computer Science or Information Systems required; Master’s degree in IT discipline preferred.
  • Cisco networking experience is required. At least one of the following certifications is preferred: Certified Wireless Network Administrator (CWNA), Cisco Certified Design Associate (CCDA), Cisco Certified Network Associate (CCNA), Cisco Certified Network Associate (CCNA).
  • Cisco ACI data center fabric experience.
  • Cisco Firepower NW Firewall experience.
  • Knowledge of Cisco Call Center and telephony / VOIP.
  • At least three years of recent experience in day-to-day configuration, operation, and troubleshooting of a complex Cisco enterprise data network.
  • Solid experience in network and infrastructure design.
  • Proven operations experience with complex routed IP networks, layer two/three switches, routers, firewalls, LAN/WAN networking hardware, and protocols.
  • Current hands-on experience in the configuration, management, and operation of Cisco appliances, including Firepower, ACI, Catalyst and Nexus switches, router, and core devices.
  • Knowledge of TLS, Wireless, and other LAN/WAN networks.
  • Working experience with networking technologies and protocols including but not limited to TCP/IP, DNS, DHCP, OSPF, BGP, SNMP, RIP, 802.1x, 802.1q.
  • Team player with proven experience providing exceptional customer service.
  • Effective communication skills.
  • Ability to prioritize in a sometimes rapidly changing and time-critical environment.
  • Experience in IT within Higher Ed is highly preferred.

Work Hours
Typical work hours are Monday to Friday, 9am-5pm. Occasional evening, overnight, and weekend hours may be required to support projects, upgrades, and other operational needs.

All networking staff are required to participate in on-call rotation one week a month and may require additional after-hours work depending on the status of the network.

Networking staff are required to travel between campuses to service equipment and resolve issues as needed.

Salary Range
$85k - $100k

Posting Detail Information

Posting Number
S01664P

Job Open Date
01/04/2023

Job Close Date

Open Until Filled
Yes

Special Instructions to Applicant

About the Institution
Ranked in the top 9% of private US colleges that provide the best return on tuition investment, Pace University transforms the lives of its diverse students—academically, professionally, and socioeconomically. Currently, the University enrolls more than 13,000 students in more than 150 bachelor’s, master’s, and doctoral programs. Pace University is at the forefront of creating opportunity. Through the convergence of strong academics, experiential learning, and dedicated advising, Pace University empowers its students and positively impacts its communities.

AA/EEO Statement
Pace University is committed to achieving full equal opportunity in all aspects of University life. Pursuant to this commitment, the University does not discriminate on the basis of actual or perceived sex, gender or gender identity; race; color; national origin; religion; creed; age; disability; citizenship; marital or domestic partnership status; sexual orientation or affectional status; genetic predisposition or carrier status; military or veteran status; status as a victim of domestic violence, sex offenses or stalking; or any other characteristic protected by law federal, state or local law, rule or regulation.

Annual Security Report Notice
Pace is committed to ensuring the safety and security of the students, faculty, staff and visitors to the University. In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University’s Safety and Security department publishes an Annual Security and Fire Safety Report, which can be accessed here. The report contains information on security policies as well as crime and fire statistics for the University.

Benefits Offered
http://www.pace.edu/human-resources/compensation-benefits/prospective-full-time-employee




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