Senior Field Service Representative Job at Eaton Corporation
Eaton Corporation Mountainside, NJ 07092
Eaton’s Engineering Service & Systems Division (EESS) is currently seeking a Senior Field Service Representative.
Location - Mountainside NJ.
Eaton provides extensive training on our equipment to ensure your future success! This position offers overtime in addition to double-time on Sunday’s.
The expected annual salary range for this role is $88200.0 - $129360.0 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you’ll do:
Position Overview:
The Senior Field Service Representative is responsible for providing field service support and consultation such as acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems. You will advise customers and provide best technical solutions to solve customer issues. You will complete assigned jobs with assistance from lead technicians and engineers. In addition, you will conduct required tests and calibration using test equipment and check and maintain equipment to ensure compliance with applicable standards.
In this function you will:
Work on assigned projects for electrical equipment
Deliver technical solutions to customers
Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design
Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site.
Flexible work options to help balance work/life demands (at participating Eaton sites)
Healthcare/retirement savings programs
Competitive compensation packages to reward skills and performance
Tuition assistance or financial help for ongoing learning and development
Health, Dental, Vision & Wellness program
Donation matching (U.S., Canada, Puerto Rico)
Qualifications:
Required (Basic) Qualifications:
- High School Diploma or higher AND a minimum of 3 year of field service experience evaluating and servicing electrical distribution or control systems
- Possess and maintain a valid and unrestricted driver’s license
- Must be legally authorized to work in the United States without company sponsorship.
- All candidates must reside within a 50-mile radius of the work locations listed. No relocation will be offered for this position. Active Military Service member candidates are exempt from the geographical area limitation.
Preferred qualifications:
- Bachelor's degree in engineering (electrical, mechanical or engineering technology) from an accredited institution.
- Experience performing power quality measurements, troubleshooting, and analysis is highly desirable.
- Experience with protective relays is highly desirable.
Skills:
Position Success Criteria:
- Strong computer skills
- Understanding of the company's and competitor's electrical, electronic and mechanical products and services.
- Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
- Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
- Submit to periodic customer required background and drug screenings.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
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