Sales Trainer Job at ABB OPTICAL Group
JOB RESPONSIBILITIES
The Sales Trainer will focus on sales team training and competency development. The core purpose of this position is to design, develop, and deliver a robust and actionable sales curriculum for the ABB sales organization to allow team members to be recognized as best in industry for their commercial and technical competencies. This individual will work closely with multiple stakeholders to develop content and execute critical competency development programs, manage implementation of internal learning programs, and measure overall performance.
Essential Responsibilities include the following: (Other duties and special projects may be assigned)
- Execute on aligned tactics and strategies for sales learning to support short and long-term business objectives, including new hire training, existing employee learning and development, third-party training, management training, and cross-departmental development for all channels of support.
- Collaborate with key stakeholders, including the Sales Leadership Team and other ABB departments to develop tailored learning solutions for individual and group competencies and behaviors.
- Manage new employee onboarding training programs, update related materials, and provide direction for system utilization, progress status communication, knowledge and skill measurement, ongoing feedback, live-training session coordination, and next step implementation.
- Work with Field Sales Training Team to develop and deliver training programs including course content, knowledge checks and post-training follow-up activities such as tracking and reporting.
- Leverage multiple training approaches, methods, and formats to deliver training in a virtual environment and in-person, such as instructor-led programs, online courses, self-study materials, role-playing, video-based learning, and podcasts.
- Utilize the ABB Academy of Excellence to deliver and manage training on topics from processes, procedures, systems, coaching, mentoring and leadership training.
- Provide clear communication and direction to inform the sales team and other departments about sales-related initiatives, activities, programs, and processes.
- Schedule and coordinate training session events, dates, and times to designated attendees via Outlook, Teams or through other necessitated platforms.
- Assist in preparing Sales Managers to be able to deploy training and certification programs to ensure maximum sales success at the regional level.
- Provide support on sustained learning needs for all Sales Managers and sales team members.
- Continually audit and assess sales training needs to ensure that learning offerings match evolving requirements and assist in updating course content in the learning management systems.
- Develop and analyze reports through sales enablement systems to monitor key ROI indicators, participant performance and perform post-project analyses.
- Seek to deliver content that will drive profitable growth for the business.
- Leverage internal and external best practices that align with company core values.
Supervisory Responsibilities: None
SALES TRAINER JOB DESCRIPTION PAGE 2 OF 3
QUALIFICATIONS
Required Qualifications
- Bachelor’s degree or equivalent in education and experience required with formal training in instructional design and training technologies.
- A minimum of 3+ years in sales, sales support, training or a learning and development role.
- Excellent verbal and written communication skills.
- Strong presentation and interpersonal interaction skills.
- Flexibility and adaptability to work in a fast-paced, changing environment with the ability to prioritize and manage multiple responsibilities at any time.
- Demonstrated experience in presenting to groups in a classroom environment and/or the virtual environment (e.g. Zoom/Webex) as well as a personal one on one training environment
- Strong accountability, time management, and organizational skills.
- Demonstrated energy and self-motivation to proactively assume responsibility to take action and successfully complete assignments.
- Demonstrated ability to listen, empathize and work with others to achieve designated outcomes.
- Adept problem-solving skills.
- Intermediate skills with general PC usage and MS Office applications.
- A record of success in previous roles.
- Must possess a valid state motor vehicle operator’s license.
Desired Qualifications
- 2-3 years of business-to-business sales experience
- Advanced Degree preferred.
- Proficiency with learning management system (LMS) and e-learning platform experience.
- Experience with E-learning authoring tools (e.g., Articulate 360, Lectora Inspire, Camtasia, Adobe Captivate, etc.)
- Experience with sales training methodology and the ability to design effective sales training programs.
- Ability to measure an employee's performance and motivate others to improve their skills.
- Outstanding coaching and sales skills.
- Expert level proficiency with MS Office applications. (Outlook, Word, Excel and PowerPoint)
PHYSICAL DEMANDS
:
While performing the duties of this job, the employee is frequently required to sit, stand, walk, bend, and use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk and hear. The employee must occasionally lift and/or move up to 25 pounds (safety/weight belt provided, if requested). Specific vision, peripheral vision, depth perception and the ability to adjust focus is required.
WORK ENVIRONMENT
:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is a typical climate controlled office environment and the noise is usually moderate.
Travel may be required.
ABB031
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