Midco International Inc.® is a world leader in the heating industry. We have built a reputation for excellence based on our innovative designs, fine products and commitment to customer service, engineering and technical support. We expect these attributes will keep us at the industry’s forefront in the years ahead.

Midco International, teamed with its EmberGlo® division, serves the gas burner markets and the commercial food service industry. Our technically superior products deliver unsurpassed performance and efficient service. Founded in Chicago in 1941, our history of innovation and growth is a testament to the quality and reliability of its products and people.

Position Summary: Generates new business and ensures growth of existing accounts. Assesses potential application of company products or services and offers solutions that meet customer needs. Researches and presents reports showing potential customers the cost benefit of purchasing company products or services. Provides technical training to clients and communicates customer feedback into future product developments. Uses technical knowledge of product offerings to support and build sales.

Inside Sales

• Provide technical assistance to customers via telephone, fax, or email
• Bid and quote burners and parts
• Assist customer in selection and order entry for special burners and parts.
• Be knowledgeable in application of burners; combustion chambers size and firing characteristics, ventilation, mechanical and electrical knowledge, etc.
• Adhere to company costing and pricing policies
• Have ability to understand approval body, insurance company and local code requirements
• Follow up on sales leads and making cold calls on potential or existing customers

Customer Relations

• Respond to customer technical questions
• Diagnose equipment problems
• Travel to jobsites for customer support in startups and troubleshooting
• Make sales contacts, research customer needs and develop application of products and services in an effective manner
• Establish long-term, ongoing repeat relationships
• Resolve problems with products and services
• Update customer database (ACT!)

Engineering

• Design units for special applications for customers
• Create wiring diagrams and piping diagrams per customer’s specs, voltage, flame safeguard and optional features required
• Create bills of material – Basic housing, valve train, flame safeguard, method of firing, special customer requirements
• Interface with engineers to design and implement new products
• Participate in development of new products, modification of existing products and termination of ineffective products in an effective and professional manner
• Maintain up-to-date understanding of industry trends and technical developments that effect target market
• Interface with purchasing and manufacturing in fabrication of special units
• Assist plant personnel with special burner product testing and assembly issues

Competencies:

• Excellent interpersonal and communication skills
• Knowledgeable in burner applications and their components
• Maintaining a working knowledge of products and services
• Well developed sales skills
• Technical knowledge of burners or HVAC
• Excellent customer relations skills
• Knowledge of MS Office (Word, Excel and Outlook)
• Knowledge of ACT! preferred
• Strong problem solving and negotiation skills
• Must be a creative thinker to overcome customer rejections

Required education and experience:

• Bachelor’s Degree or equivalent
• 2 to 4 years of related experience and/or training
• Equivalent combination of education and experience

Job Type: Full-time

Schedule:

• 8 hour shift

Work Location: In person

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.