Are you passionate about customer service?
Do you love sales?
Are you interested in a job that will lead to endless growth opportunities?
Then look no further!
At Summit Vista, we have a strong commitment to our employees. Our dedication to our staff shows in many ways, including our benefits. We offer a great benefit package consisting of health insurance, dental insurance, vision insurance, company paid life insurance, short term and long-term disability, 401k, accrued vacation, paid holidays, bereavement leave, tuition reimbursement, employee assistance program, flexible spending accounts, and much more.
The Inside Sales Associate is an integral member of the Sales and Marketing team and is expected to work both independently and as a member of a highly interdependent team. This position plays a significant role in helping the community meet and/or exceed their marketing and sales goals. Responsible for marketing the Summit Vista lifestyle to prospects and analyzing various business metrics to determine the prospects viability and next best step in the sales and marketing process.

ESSENTIAL JOB FUNCTIONS: include the following. Other duties may be assigned.

• Handles phone and email inquiries of community in a timely and professional manner. Identify needs of prospects. Sets appointments for tours with Retirement Counselors. (80% of job)
• Keeps up-to-date records of all sales communications by use of CRM.
• Leads strategic sales follow-up. Carry out prospecting activities, such as calls, emails and/or mail letters to support new leads, follow-up on initial leads, complete marketing reports as needed.
• Develops and shares sales ideas and techniques.
• Assists in marketing events as directed by the Marketing and Sales Director.
• Meet with future residents to aid them in the selection of custom finishes and products. Provide pricing, process and product specification information on their selections. Ensures that residents are provided with quality custom services that are priced fairly and delivered on time.
• Reviews Marketing Report for accuracy - tracks all reservations, move-ins, refunds, community census.
• Attendance is an essential function of this position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Excellent customer service skills.
• Sales experience and/or training, especially with conceptual or intangible products preferred.
• Industry experience is preferred.
• Experience with Salesforce or similar CRM preferred
• Must have excellent computer and data entry skills.
• Must have personality or temperament for proper interaction with older clients
• An equivalent combination of experience, education, and other qualifications may be considered.

LANGUAGE SKILLS:

• Must be able to read, write, and speak fluent English.
• Must have persuasive verbal and written communication skills.

PHYSICAL DEMANDS/WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to lift 50lbs
• Able to walk 10,000 steps daily
• Able to spend a large portion of day on the phone and computer.

Job Type: Full-time

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