At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

The Safety Lead Investigator - Heavy Rail (SLIHR) is responsible for investigating all incidents with a rail operations component (e.g., major events and near misses involving employee injuries, infrastructure damage, service interruption, etc.). The SLIHR will respond to incidents, gather documentation and information, report to the appropriate parties, determine root causes, and collaborate with the Rail Transportation Department to recommend feasible corrective action plans to improve safety programs, policies, and procedures. The SLIHR will work closely with and support Rail Transportation to track and implement safety recommendations and/or corrective actions. The SLIHR will assist the Deputy Director of Occupational Health and Safety with the implementation of the MBTA Safety Programs consistent with applicable OSHA Standards. The SLIHR will also assist the Deputy Director of Safety Assurance with safety assurance activities including regular audits. The SLIHR will be responsible for staying abreast of new laws and regulations regarding safety and recommend appropriate changes to MBTA Safety management.

• Assist in the implementation of Safety Management Systems (SMS) throughout the MBTA through support and daily application of safety policies, safety risk management activities, safety assurance activities, and safety promotion.
• Respond to incidents that occur involving the MBTA, gather documentation and evidence, notify and report necessary information to the appropriate parties in a timely manner.
• Work with appropriate departments to gather all necessary information (e.g., inspections, training records, hours of service) to supplement incident investigations.
• Develop root cause analysis including recommending & implementing feasible corrective actions when necessary.
• Collaborate and advise departments to track, implement, and close safety recommendations and corrective actions. Follow up with implemented corrective actions to ensure effective mitigations of hazards.
• Work will include weekend shifts with the ability to work any shift (1st, 2nd, or 3rd) assigned.
• Conducts scheduled and unscheduled inspections and/or audits of heavy rail facilities, vehicles, equipment, and/or other applicable locations to ensure compliance with Federal, State, and local codes, regulations, and guidelines.
• Provide professional safety support including developing, updating, and interpreting MBTA policies and practices, codes and industry standards as needed to advance the application of safety programs in Rail Operations.
• Remain current with the MBTA's Safety Plan.
• Oversee the performance of safety activities, conduct assessments of safety programs, including field inspections, procedure, and policy reviews to identify areas of improvements and corrective actions.
• Update policies and procedures as necessary to improve safety.
• Develop and provide safety training in compliance with regulatory requirements and company policy.
• Perform and create safety inspection and hazard assessment reports and present findings to internal stakeholders.
• Assist safety managers and regulators during internal and external audits and investigations.
• Conduct Job Hazard Analyses (JHA) and provide technical direction to ensure safe work practices and effective mitigations of hazards are performed.
• Review rail operations reportable injuries to determine trends and recommend activities to mitigate continued injuries.
• Work closely with field representatives from the Department of Public Utilities (DPU) to resolve identified safety issues.
• Work with cross functional teams to identify and mitigate hazards related to rail operations. Support the Safety Engineering team with Safety Certifications when appropriate.
• Develop and maintain reports on operational safety data and trends in order to identify and share ongoing safety performance towards established goals and prepare monthly safety reports for upper management committee meetings.
• Partner with operations leadership on the continuous improvement projects for compliance on Operations and Safety initiatives, including safety program implementation, policy creation, safety training content, and safety initiative strategies.
• Investigate safety concerns submitted by management, employees, employee committees, the public, or regulatory agencies; evaluate concerns and alternatives, resolve hazards and make recommendations to management for corrective actions, as necessary.
• Drive a company or personal vehicle to visit/inspect work sites and to assist at emergencies and/or events as needed.
• Respond or report to work as directed by supervisory personnel for emergencies, extreme weather conditions or any other abnormal conditions that impair service or the safety of service, twenty-four (24) hours per day, seven (7) days per week.
• Adhere to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
• Perform all other duties and projects that may be assigned.

• Bachelor’s Degree from an accredited institution.
• Six (6) years of experience in rail operations with a focus on safety reviews, investigations, assessments, or training functions.
• Demonstrated experience applying methods and techniques to mitigate safety issues by assessing safety hazards and ensuring corrective measures are followed.
• Experience applying safety knowledge by facilitating and processing safety related programs.
• Experience participating in incident response and/or investigations.
• Effective organizational, analytical, time management and multitasking skills.
• Ability to complete, apply, and adhere to concepts in safety training including but not limited to SMS Fundamentals, ICS 100, 200, 300, 400, 700, and 800 as well as courses offered on websites hosted by MassDOT, FEMA, and TSI within the first month of employment. Ability to complete a Public Transportation Safety Certification Training Program (PTSCTP) within three (3) years of employment.
• Ability to perform all tasks safely with proper PPE. Ability to perform and oversee that tasks are performed to ensure the safety of MBTA employees, contractors, ridership, and the general public, and critical infrastructure.
• Have excellent customer service and conflict resolution skills.
• The ability to work any and all shifts and/or locations as assigned or directed. Availability to work twenty-four (24) hours per day, seven (7) days per week.
• The ability to work with a diverse workforce.
• The ability to provide internal and external customers with a courteous and professional experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook, etc.). Have a valid driver’s license.

• A High School Diploma or GED with an additional eight (8) years of directly related experience substitutes for the Bachelor’s degree requirement.
• An Associate’s degree from an accredited institution an additional four (4) years of directly related experience substitutes for the Bachelor’s degree requirement.
• A Master’s degree in a related subject substitute for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience

• Experience as an RTL Instructor, RTL Dispatcher, RTL yardmaster, RTL Chief Inspector, RTL Inspector, RTL Supervisor or equivalent positions.
• Four (4) years of experience in a supervisory role.
• Bachelor's Degree in business, transportation, safety, occupational health, or related field.
• Experience with developing and/or conducting safety training.

Job Conditions:

• Ability to effectively comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
• Ability to provide internal and external customers with courteous and professional experiences
• Ability to work effectively independently and as part of a team (or supervise, if required)
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

Employment Benefits at the MBTA

The MBTA offers comprehensive benefits packages to employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:

• Insurance: Health, Dental, Vision, Life (basic and supplemental), Long-Term Disability
• Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, Paid Holidays
• Retirement: pension or deferred compensation 401(a), plus MBTA contributions
• Tuition Reimbursement (up to $10,000 per year)
• Public Service Loan Forgiveness (PSLF) for student loans
• Commuter Choice Parking Program: pre-tax benefits for parking
• Flexible Spending Account (FSA): pre-tax benefits for healthcare-related expenses
• Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com
• Shopping discounts via GovX.com
• Verizon and AT&T service discounts
• And more...

The MBTA is an Affirmative Action/Equal Opportunity Employer