Roamer Job at Five Iron Golf NYC LLC
Five Iron Golf (5i) is the country's biggest indoor golf company with four locations in New York City, three locations in Chicago, two locations in Philadelphia, and locations in Seattle, Baltimore, Las Vegas, DC, Pittsburgh and Shelby Township.
5i is not your traditional country club. We aspire to establish a casual, relaxed environment for golfers and non-golfers alike. We are a fun and growing company with an urban vibe. We offer indoor golf simulation, lessons, golf fittings, and food and beverage service.
As we expand, we are looking for team-oriented employees who help continue our most important tradition; providing outstanding customer service.
We are seeking Roamers - Staff members responsible for all aspects of the customer experience, including setting up customers on the simulators and taking food and beverage orders.
Responsibilities include the following:
Front Desk Management
Greet customers
Create bookings and manage our booking software
Answer phone calls
Customer Service
Provide tours of the facility
Set up customers on the golf simulators
Membership
Keep bag room organized and pull bags for our members
Remember names and preferences of members
Golf Simulators
Ensure the customers are enjoying their golf experience
Conduct basic simulator maintenance and troubleshooting
Ensure the technology is working properly
Food and Beverage
Take food and drink orders and serve to customers in a timely manner
Bus the area routinely
Required Qualifications:
Golf, server, and/or hospitality experience encouraged but NOT required
Benefits:
Health, Dental, and Vision insurance
Long and Short Term Disability
Accident and Critical Illness Insurance
401K
Meals while working are included for free
**Benefits only apply to Full-Time Employees**
Job Types: Both full-time and part-time positions available, non-exempt
Hours will vary by week and will be focused on night and weekend shifts
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