Reservationist - Full Time, Year Round Job at Enchanted Forest Water Safari
Job Description:
Reservationists welcome and assist guests and potential guests. Team members are responsible for answering telephones, making reservations, checking in guests, processing payments and deposits and providing all guests with exceptional guest service. We offer competitive pay and full benefits, including health insurance, paid time off, 401K and more for Year Round Employees.
Essential Duties:
- Maintain and project a positive attitude and professional demeanor in person and on the telephone
- Answer telephones and direct calls appropriately
- Process reservations with a great attention to detail
- Assist guests with their store purchases and rentals as needed
- Quickly and accurately operate cash registers and comply with company cash handling standards
- Occasional lifting and carrying of up to 25 pounds
- Be familiar with items sold and services offered by EFWS, CC, OFCR & WEI
- Maintain the cleanliness of the front desk and surrounding work areas
- Perform work safely in accordance with departmental health & safety regulations
- Must have year round availability
Qualifications and Experience Required:
- Exhibit a friendly, cooperative and professional demeanor
- Must be well groomed, self-disciplined and willing to comply with uniform guidelines
- Must have basic math and computer skills
- Must have great interpersonal skills
- Must be honest, reliable and trustworthy
- Maintain productive and respectful working relationships
- Ability to interact professionally with a diverse group of people
- Must be open and willing to fulfill the most effective role
- Be available to work a flexible schedule to fulfill business needs, including weekends and some nights
- Able to work in a fast paced environment with real time problem solving skills
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