Regional Facilities Manager

Job Type

Full-time, salaried exempt

Full Job Description

Regional Facilities Manager

RHM is a multifamily property management and real estate development company in Cleveland, Ohio, specializing in both market rate and affordable housing. We are one of Cleveland’s largest third-party management firms. Our goal is to develop strong and reliable relationships with owners, partners, and employees, which has been the key to our growth and success.

RESPONSIBILITIES

· Must be familiar with the location and have working knowledge of all building mechanical, electrical, HVAC, plumbing, life safety, fire protection and security systems to ensure proper operations and be able to act upon any conditions that are out of the ordinary.

· Ensure maintenance staff has working knowledge of building operational systems to include but not limited to plumbing, electrical, mechanical, and other facility maintenance work to ensure proper building operations and preventative maintenance is conducted.

· Oversee any major Asset repairs needed when relating to roofs, façade repairs, parking lot repairs/sealcoating, etc.

· Ensure that preventative maintenance plans are in place, as needed, for each Asset

· Manage all vendor relationships inclusive of contract management, negotiations of rates of service, renewals, approvals and quality control of budget and services

· Involved in any contract repairs over a certain dollar amount, determined by Regional Manager, to ensure that the proper vendor and technique is being utilized to perform the repair at an appropriate cost.

· Involved in service contract negotiations for all major mechanicals.

· Manage all construction projects and renovations effectively within budgetary guidelines, monitoring costs and ensuring quality completion of projects.

· Perform site audits by walking all property common areas and ensure general maintenance is being performed where needed in conjunction with Regional Manager.

· Assist Regional Manager with the preparation of REAC inspections where applicable.

· As needed conduct inspection of work carried out to ensure highest standards maintenance, take corrective actions if necessary.

· Communication with ownership, when necessary, in relation to Asset improvements and/or repairs needed and property operations in coordination with Regional Manager.

· Meet with ownership/agents as needed.

· Work in coordination with Regional Manager on Asset Inspections from ownership, bank, city, fire, insurance company, etc.

· Perform Inspections for all the above.

· Recommend physical and capital improvements if needed or requested.

· Work in coordination with Regional Manager regarding property emergencies such as fire, flood, and storm damage.

· Involved in emergency cleanup and dispatching roaming techs/contractors as needed.

· Remain on call to property and staff in case of emergency; advise owners timely.

· Work with insurance companies and adjusters on claims process.

· Work in conjunction with all appropriate agencies to ensure proper emergency protocols/procedures are followed.

· Involved in Annual budget review & adjustments needed.

· Manage all areas of responsibility effectively within budgetary guidelines by monitoring and controlling costs and ensuring quality completion of budgeted projects.

· Onboarding of new vendors.

· Communication with current vendors regarding product/services and price negotiations.

· All regular services should be revisited annually regarding price changes (such as painting, flooring, cleaning, etc.).

· Maintain incident reports and litigation documents. Forward to appropriate parties.

· Responsible for overall management and oversight of assigned Mobile Maintenance Technician.

· Responsible for utilizing Mobile technician throughout portfolio as needed for: unit turns, work order cleanup, major on-site projects/emergency cleanup.

· Responsible for oversight of Mobile Technician’s timecards and time off requests.

· Responsible for oversight and sign off Mobile Technician’s AMEX expense reports.

· Involvement in the Hire/Termination/Evaluation of Mobile Technician.

· Responsible to issue coaching/infraction notices as needed.

· Adhere to Mobile Maintenance Technician Policy/Procedure.

· Communicate effectively with all property staff needed.

· Track and approve time off, report to Human Resources Department as needed.

· Other duties as assigned.

REQUIREMENTS

• A minimum of 5 years supervisory experience in the property management industry.
• Strong working knowledge of building mechanical, electrical, HVAC, plumbing, fire protection and security systems.
• Excellent leadership and customer service abilities.
• Work under limited supervision with some travel required.
• Microsoft Office with knowledge of property management software such as Yardi or similar.
• Strong written and oral communication skills.
• Share RHM’s core values: Integrity, Will-to-Win, Be a Good Person, Driven, Accountable, and Teamwork.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Property management: 5 years (Required)

Work Location: On the road

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