Receptionist / General Clerical / Wine Club Job at Fazeli Cellars
About:
Fazeli Cellars is a Southern California based winery, restaurant and event venue located in the heart of the Temecula Wine Country.
Summary:
Fazeli Cellars seeks a Receptionist/Wine Club Coordinator who is a detail oriented and personable. The Wine Club Coordinator's goal is to ensure superior customer service which exceeds the guest's expectations while assisting guests on the phone.
Pay rate $17-18 depending on experience.
Essential Duties and Responsibilities:
- Greet guest with 'a smile' while answering the phone and providing answers to any guest questions.
- Help wine club members with changes or questions on their accounts.
- Process wine club change forms and for wine swaps during shipment pickup.
- Wine club/Xudle experience a plus!
- Perform other duties as requested by management.
Job Requirements:
- Excellent oral and written communication skills
- Has attention to detail and the ability to follow direction and abide by standard operating procedures.
- Must be able to speak English.
- Courteous and ability to smile spontaneously!
- Excellent customer service skills
- A natural desire and willingness to serve others.
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Schedule:
- Day shift
- Holidays
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: One location
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