Exciting Opening for Receptionist
Join SeaView and be a part of a dynamic TEAM!
We Believe… in providing the highest quality of behavioral health care through demonstrating compassion, empathy and perseverance for our clients and their families. Under the direction of the Admissions Coordinator, we seek a Receptionist who is committed to providing service excellence and who has a professional passion to complement our current Admissions team.
SUMMARY: The Receptionist is responsible for client and visitor reception and customer service, answering telephones, scheduling appointments and meetings, various agency spreadsheet upkeep, clerical support, typing, opening and/or closing office, mail pick up and distribution and fee collection.
ESSENTIAL FUNCTIONS: (Responsibilities, Accountabilities, and Competencies; may not include all duties of this position)
1. Greet clients and visitors providing a welcoming atmosphere and excellent customer service. Provide general agency information to callers and clients. Distribute and collect customer satisfaction feedback from clients. Maintain a tidy and organized waiting room. Organize space and perform tasks in manner that optimizes confidentiality.
2 Schedule appointments for clients in the centralized appointment system and calls clients daily to confirm appointments. Ensure all clients receiving services have had a financial and intake interview and that their necessary paperwork is complete. Answer phone and forward promptly and appropriately.
3.Maintain various client spreadsheet lists.
4.Provide clerical support to the clinical staff. Compose and type routine correspondence, such as client letters, progress reports, etc.
SeaView is the premier provider of Behavioral Health services for the Eastern Kenai Peninsula, serving as the Community Behavioral Health Clinic and offering key programs in both Mental Health and Substance Use. SeaView works diligently every day to expand access and utilization of behavioral health services with the goal of improving the mental health status of our community and decreasing substance misuse. We are excited about the opportunity to add a new Receptionist to our team to support us in accomplishing great things for our community.
Location: Seward, AK
Education: High School diploma required.
Experience: Prior experience in working with a Behavioral Health Organization in Reception is preferred.
Skills: Demonstrated experience with computer programs such as Microsoft Word, Excel, Publisher, and Outlook. Above average skills in written language, including spelling and punctuation. Excellent oral communication skills and ability to communicate with clients from various backgrounds. Ability to organize and prioritize work, to solve problems as they arise and deal with difficult customers. Ability to follow through with both routine and special assignments. Ability to perform professionally under pressure. Ability to maintain confidentiality.
Licensure/Certification: Valid driver’s license, satisfactory driving record and CPR/First Aid.
SeaView offers a competitive salary/benefit structure with opportunities to gain hands-on experience across several different areas working with passionate team members in support of the mission. Benefits include employee medical/dental, retirement, and 3.6 weeks of vacation in your first year with incremental increases up to 7.2 weeks a year.
SeaView is an equal opportunity employer.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

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